Jobs
>
Beaverton

    Branch Floating Operations Specialist - Beaverton, United States - Rivermark Community Credit Union

    Rivermark Community Credit Union
    Rivermark Community Credit Union Beaverton, United States

    2 weeks ago

    Default job background
    Description
    Job DetailsJob LocationGemini Annex
    • Beaverton, ORSalary Range$ $31.
    02 HourlyDescriptionThis job positing will close to applicants on 5/7/2024Rivermark offers a $1.00 per hour differential to employees who are able to assist our Spanish and American Sign Language Speaking members.
    Rivermark offers 100% employer paid medical/dental and optional vision insurance for employees. We also offer a 401(k) retirement savings plan.

    Our new employees enjoy three weeks accrued PTO annually, ten paid holidays, two floating holidays, and three paid volunteer days.

    SummaryEngages members and educates them about Rivermark's products and services. Provides service and support to members by handling requests that are sometimes routine in nature. Seeks out opportunities to provide members with new or underutilized products and services.

    Primary Duties & ResponsibilitiesSupports the Credit Union by working at various locations and performing the duties of a Teller, Account Officer, Member Solutions Specialist, Virtual MSR and/or Interactive Solutions Specialist.

    Reports to location assigned by Floating Operations Manager when floating support is not required.

    Provides exceptional member service including making eye contact, welcoming and greeting members and demonstrating willingness and interest to help by body language and a friendly tone of voice.

    Monitors lobby traffic to ensure members are being helped in a timely and welcoming manner. Consistently establishes rapport, explain solutions, define needs and recommend action during each member interaction.

    Assists members with financial transactions in an efficient, confidential and professional manner, including, but not limited to deposits, withdrawals, transfers, member account maintenance, account holds and opening certificates and savings accounts.

    Processes loan requests from all channels.

    Interviews for additional loan options, complies with loan policies and procedures and utilizes loan processors for documents and funding loans.

    Actively cross-sells Credit Union products and services throughout the loan process.
    Completes onboarding activities for all new members and/or loans.

    Takes complete ownership of every interaction whether it requires a call back, extended research or assistance from other teams until complete.

    Assists members using the Personal Teller Kiosks (PTKs). Educates members to make them comfortable and competent using the interactive technology. Assumes responsibility for the efficient, accurate, confidential and professional performance of teller functions processed via the PTKs.
    Possesses override capabilities and increased transaction limits.
    Assists members with online banking issues and offers other technical assistance regarding electronic devices. Resets passwords, challenge questions and PINs for members according to procedures.
    Observes all operations processes and procedures and provides feedback to the Floating Operations Manager regarding possible efficiencies and/or inconsistencies.
    Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Balances member interactions via multiple PTKs. Acts as a leader in sales, product knowledge, member solutions and work ethic.
    Actively participates in personal performance coaching sessions with management team.

    Follows the Credit Union's written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses.

    Continuously improves individual level of competency through training and development via established educational programs.
    Skillfully handles and resolves difficult member situations for member satisfaction within appropriate guidelines and procedures. Enlists management in successful member resolution, if necessary.
    Makes follow-up calls or emails to members regarding promotions, products and services.
    Responds to member documentation requests as requested. Seeks ways to streamline work processes and continuously improve the Credit Union.
    Supervisory ResponsibilityThis position has no direct supervisory responsibility. Interpersonal ContactsContinuous contact with members. Frequent contact with employees.
    TravelFrequent local and out-of-area travel, when required to provide staffing assistance to various locations.
    Rivermark is a proud EEO employer. We welcome applicants of all backgrounds including minority and underserved populations. We celebrate and value diversity in the workplace.
  • University of New England

    Program Operations Specialist

    1 week ago

    University of New England Portland, United States

    The Program Operations Specialist provides program operations support, planning and project management for UNE Online College of Professional Studies (CPS) credit and non-credit programs and courses. Work with CPS program directors, academic and business operations team, faculty, ...

  • Northeastern University

    Campus Operations Specialist

    2 days ago

    Northeastern University Portland, United States

    About the Opportunity · The Campus Operations Specialist (COS) serves as the first line of contact for visitors and students to the Regional Campus and supports the campus by assisting with operations and managing the reception area. The COS will have a broad knowledge base of th ...

  • Insight Global

    Operational Specialist

    2 weeks ago

    Insight Global Beaverton, United States

    Must Haves: · Bachelor's degree in business or related field · Technical Writing and System Documentation skills · Process mapping, Flow charting, Systems diagraming experience · Familiarity with Agile methodology, Smartsheets, and Miro · Plusses: · Experience with Confluence and ...

  • Insight Global

    Operational Specialist

    1 week ago

    Insight Global Beaverton, United States

    Must Haves: · Bachelors degree in business or related field · Technical Writing and System Documentation skills · Process mapping, Flow charting, Systems diagraming experience · Familiarity with Agile methodology, Smartsheets, and Miro · Plusses: · Experience with Confluenc ...

  • SNC-Lavalin

    Operations Support Specialist

    6 days ago

    SNC-Lavalin Beaverton, United States

    Operations Support Specialist Reference R · Location Beaverton · Market Project, programme & cost management · **Operations Support Specialist** · Our Hillsboro Team is team is growing If you want to be a part of a successful global organization and have an interest in growin ...

  • Civista Bank

    Branch Operations Specialist

    2 days ago

    Civista Bank New Washington, United States

    Civista Bank · Description:POSITION PURPOSE: · A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedur ...

  • Infinity Systems

    Specialist for Bath Operations

    3 weeks ago

    Infinity Systems Estacada, OR, United States Freelance

    The city of Estacada, OR is an innovative metropolis located in the northern Ruhr region on the edge of Münsterland, offering a high quality of life and a variety of leisure and cultural activities. The city administration of Estacada is a modern service company that puts people ...

  • Creative Financial Staffing

    Human Resources and Operations Specialist

    2 weeks ago

    Creative Financial Staffing Beaverton, United States

    Do you thrive in a fast-paced environment where excellence is the standard? · Our esteemed client, a highly regarded leader in the non-profit community, seeks a talented and organized Human Resources and Operations Specialist to join their dynamic team. This role provides a uniqu ...

  • Creative Financial Staffing

    Human Resources and Operations Specialist

    1 week ago

    Creative Financial Staffing Beaverton, United States

    Do you thrive in a fast-paced environment where excellence is the standard? · Our esteemed client, a highly regarded leader in the non-profit community, seeks a talented and organized Human Resources and Operations Specialist to join their dynamic team. This role provides a uniqu ...

  • Creative Financial Staffing

    Human Resources and Operations Specialist

    2 days ago

    Creative Financial Staffing Beaverton, United States

    Do you thrive in a fast-paced environment where excellence is the standard? · Our esteemed client, a highly regarded leader in the non-profit community, seeks a talented and organized Human Resources and Operations Specialist to join their dynamic team. This role provides a uniqu ...

  • Limebike

    Operations Specialist

    1 week ago

    Limebike Portland, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...

  • Waste Management

    Operations Specialist

    1 week ago

    Waste Management Portland, United States

    We're Looking for an Operations Specialist in Portland · Knowledge of Microsoft Excel, outlook, and general computer experience required · Starting Pay: 25-25 $ / hr. · Shift: 10:00 am-7:00 pm · As an EEO/Affirmative Action Employer, all qualified applicants will receive consider ...

  • Lime

    Operations Specialist

    1 week ago

    Lime Portland, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...

  • Zoomcar

    Operations Specialist

    1 week ago

    Zoomcar Portland, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...

  • Waste Management , Inc.

    Operations Specialist

    6 days ago

    Waste Management , Inc. Portland, United States

    We're Looking for an Operations Specialist in Portland · Knowledge of Microsoft Excel, outlook, and general computer experience required · Starting Pay: 25-25 $ / hr. · Shift: 10:00 am-7:00 pm · As an EEO/Affirmative Action Employer, all qualified applicants will receive cons ...

  • Vervent

    Operations Specialist

    2 weeks ago

    Vervent Portland, United States

    Job Type · Full-time · Description · Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: · 1. Critical attention to detail and ability to prioritize multiple deadlines · 2. Tax and ...

  • Vervent

    Operations Specialist

    1 week ago

    Vervent Portland, United States

    Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and · must · display these three top (required) skills: · 1. · Critical attention to detail and ability to prioritize multiple deadlines · 2. · Tax and Accounting - intermediate · ...

  • Portland Public Schools

    Operations Specialist

    1 week ago

    Portland Public Schools Portland, United States

    Posting Timeline · PPS strongly encourages and recommends everyone who is able, to be vaccinated and remain current on the COVID-19 vaccine. · This job is open until filled. Applications will be reviewed as received. Portland Public Schools reserves the right to make a hiring d ...

  • WM

    Operations Specialist

    2 weeks ago

    WM Portland, United States Paid Work

    We're Looking for an Operations Specialist in Portland · Knowledge of Microsoft Excel, outlook, and general computer experience required · Starting Pay: 25-25 $ / hr. · Shift: 10:00 am-7:00 pm · As an EEO/Affirmative Action Employer, all qualified applicants will receive consider ...

  • wm

    Operations Specialist

    1 week ago

    wm Lake Oswego, United States

    We're Looking for an Operations Specialist in Portland · Knowledge of Microsoft Excel, outlook, and general computer experience required · Starting Pay: 25-25 $ / hr. · Shift: · 10:00 am-7:00 pm · As an EEO/Affirmative Action Employer, all qualified applicants will receive consi ...