- High school diploma or equivalent
- Minimum two years of customer service experience, preferably in a medical office setting
- Comfortable using multiple technology-based communication systems effectively and simultaneously
- Previous experience using a multi-line phone system, preferred
- Utilizes practice management software to perform specific duties
- Serves as a primary resource for all incoming calls
- Directs all incoming calls to the appropriate staff/department based on pertinent information received from the caller
- Returns phone calls within acceptable time frames
- Maintains a pleasant, cooperative demeanor while performing all duties
- Updates account information in the practice management system as necessary
- Retrieves and directs messages from the general voicemail box and after-hours call service to the appropriate staff member
- Notifies Team Lead or Manager of issues interfering with department operations
- May be asked to maintain logs for statistical follow-up of phone activity
- Follows all applicable department and practice policies and procedures
- Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
- Maintains detailed knowledge of practice management and other computer software as it relates to job function
- Performs other duties as required and assigned by the Manager or Team Lead
- Attends all regular meetings
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Family Centered Treatment Specialist
5 hours ago
Health Connect America Hickory, United StatesJob Description · Job Description$500 SIGN ON BONUS · Join Pinnacle Family Services - Make a Difference in Lives · Position: Full-time, Family Centered Treatment Specialist (Qualified Professional) · Location: Catawba, NC (and surrounding areas) · What Will I Be Doing? · Work clo ...
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Dietitian Part Time
1 week ago
Fresenius Medical Care Hickory, United States Part timePOSITION FEATURES: · Part-time employee needed for WNC Zone 4 LOA coverage, ENC Zone 4 vacancy · Remote available · PURPOSE AND SCOPE: · Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional statu ...
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Senior Physician Gastroenterology
1 week ago
Quantum Ventures Hickory, United StatesOur client, an academic teaching hospital, is looking for a SENIOR PHYSICIAN IN GASTROENTEROLOGY (M/F/D) in the greater Unna area. THE OFFER: * Varied work as a senior physician (m/f/d) in close interdisciplinary cooperation * Comprehensive range of services including ERCP, PTCD, ...
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Family Centered Treatment Specialist
5 hours ago
Health Connect America Taylorsville, United StatesJob Description · Job DescriptionJoin Pinnacle Family Services - Make a Difference in Lives · Position: Full-time, Family Centered Treatment Specialist (Qualified Professional) · Location: Caldwell, NC (Mooresville, Catawba and/or surrounding areas) · What Will I Be Doing? · Work ...
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Family Centered Treatment Specialist
5 hours ago
Health Connect America Taylorsville, United StatesJob Description · Job DescriptionJoin Pinnacle Family Services - Make a Difference in Lives · Position: Full-time, Family Centered Treatment Specialist (Qualified Professional) · Location: Surry County, NC (and surrounding areas) · What Will I Be Doing? · Work closely with at-ris ...
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Radiant Innovations Rutherford College, United StatesRutherford College is a dynamic acute care hospital providing specialized medical services and is one of nine companies under the umbrella of the municipal health holding company Lüneburg, the largest employer and training provider in the region. As an academic teaching hospital ...
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Inpatient/Outpatient PULM Mix
2 weeks ago
Lifepoint Health Hickory, United States Part time, Full timeJob DescriptionFrye Regional Medical Center, a Duke Lifepoint Hospital in Hickory, North Carolina (1hr from Charlotte) is growing with the addition of an employed, full-time BC/BE Pulmonologist physician to strengthen our established team. Those who are currently practicing or in ...
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Registered Nurse PACU
1 week ago
Mission Hospital Lenoir Rhyne, United StatesDescription · Eligible for a sign on bonus. · IntroductionAre you looking for a place to deliver excellent care patients deserve? At Mission Hospital we support our colleagues in their positions. Join our Team as a Registered Nurse PACU and access programs to assist with every s ...
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Pulmonary/CC Physician for Director
2 weeks ago
Inspire Healthcare Hickory, United States350+ bedMedical Center is addingan employed board certifiedPulmonary/Critical Carephysician to LEAD an established team. · Mixed inpatient and outpatient medicine to keep skill set in both Pulmonary and Critical Care medicine · Blocked schedule: 1 week in the ICU (7a-7p), 1 Wee ...
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General Anesthesiologist
1 week ago
ECAA - Anesthesia Specialists Hickory, United StatesECAA Anesthesia Specialists is one of the largest anesthesia private practices in the Mid Atlantic region. We have been in operation since 1978 and have a strategic growth model of spreading private practice throughout the region. Private practice allows our providers to maintain ...
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Doctor of Optometry
1 week ago
Graystone Eye Hickory, United StatesGraystone Eye, located in the foothills of the NC Blue Ridge Mountains, is a quality focused, highly successful Ophthalmology practice searching for a collaborative, skilled Optometrist. Since 1969, Graystone has been serving multiple communities by achieving exemplary clinical o ...
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Lead Electrical Engineer
1 week ago
Digital Realty Hickory, United StatesYour role · The Lead Electrical Engineer oversees all aspects of the data centres with primary focus on electro, the critical physical infrastructure of the assigned sites, and ensures that all work is completed on time, to a high standard of quality, and in accordance with Digit ...
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Clinical Nurse Coordinator
1 week ago
Mission Hospital Hickory, United StatesIntroduction This position is eligible for a sign-on bonus with a two-year commitment. · B3 is a 20-bed medical-surgical unit that specializes in patients with barriers to discharge. B3 is led by Nursing Support and Clinical Operations leadership. We pride ourselves on providing ...
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Registered Nurse General Surgery Inpatient
1 week ago
Mission Hospital Hickory, United StatesDescription · Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Mission Hospital have the opportunity to make a real impact. As a Med Surg ...
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Registered Nurse Wound Ostomy Continence
1 week ago
Mission Hospital Hickory, United StatesIntroduction Do you have the career opportunities as a Registered Nurse- Wound- Ostomy- Continence you want with your current employer? We have an exciting opportunity for you to join Mission Hospital which is part of the nation's leading provider of healthcare services, HCA Heal ...
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Sales Admin
5 minutes ago
HSM Hickory, United StatesAs a Sales Admin, you will be responsible for overseeing the quotation process from the initial request to the final submission to the customer. You will collaborate closely with the Project Manager, Sales, Engineering, and Production teams to ensure accurate and timely quotation ...
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Mechanical Engineer II
1 week ago
Legrand North America Hickory, United StatesPosition Description: · At a Glance · Legrand has an exciting opportunity for a Mechanical Engineer II to join the Data Power and Control Division in Hickory, NC. · The Mechanical Engineer II is responsible for the design and implementation of opto-mechanical components and as ...
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Doctor of Optometry
1 week ago
Graystone Eye Hickory, United StatesGraystone Eye, located in the foothills of the NC Blue Ridge Mountains, is a quality focused, highly successful Ophthalmology practice searching for a collaborative, skilled Optometrist. Since 1969, Graystone has been serving multiple communities by achieving exemplary clinical o ...
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RN- General Surgery
2 weeks ago
Mission Hospital Hickory, United StatesIntroduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) RN - General Surgery with Mission Hospital you can be a part of an organization that is devoted to giving back · Benefits Mission Hospital, offers a total re ...
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Clinical Nurse Coordinator- Renal
3 days ago
Mission Hospital Hickory, United StatesIntroduction Mission Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Clinical Nurse Coordinator Renal position and spend more time at the b ...
Call Center Specialist - Hickory, United States - EmergeOrtho
Description
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. This is a in-office position.
Requirements
Qualifications and Experience