Jobs
>
San Francisco

    Operations Specialist - West Valley City, United States - Bouldering Project

    Default job background
    Description


    Bouldering Project's mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces.

    We care deeply about humans. We're driven by the pursuit of better.

    We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose.

    Operations Specialists are responsible for welcoming and assisting the customers at Bouldering Project Salt Lake, as well as maintaining a clean, safe, and presentable facility.

    Individuals in this position will process transactions at registers, sell memberships and other services to customers, support our mission of positive customer experiences, and complete other unique customer service functions.

    GENERAL RESPONSIBILITIES CUSTOMER SERVICE, SALES, CUSTOMER ACCOUNTSWelcomes all customers and introduces new climbers to the facility and rules.
    Facilitate orientations. Actively responds to customer needs, membership and event questions, inquiries, and feedback. Provide customers with product, membership, and event information. Processes purchases, membership, service and return transactions at the register in alignment with BP customer service goals. Identifies, researches, and resolves customer issues. Engages with customers, providing assistance with climbing, orientation, and facility offerings.
    CLEANING AND FACILITY MAINTENANCEMaintains a clean, organized, and presentable facility and retail area for members and guests. Maintains and stocks retail area. Performs regular bathroom and facility walkthroughs, immediately remedying instances in need of attention. Maintains customer lost and found area, keeping the area organized and properly labeling lost items. Works with the maintenance team and other staff to perform regular cleaning duties.
    Follows opening and closing cleaning and facility procedures. Other duties as assigned.

    GROUP FACILITATION AND INSTRUCTIONFacilitates check-in, waivers, rental shoes, and facility rules and orientation with groups, birthday parties, and event participants.

    Instructs climbing classes as requested. Participates in individual and group instruction as requested.

    FACILITY SAFETY AND INCIDENT RESPONSEEnsure that all customers using the facility have an active waiver on file and are aware of the rules and regulations of the facility.

    Provides safety to customers through instruction and orientation. Ensures the safety of staff and customers via regular safety walkthroughs. Responds to accidents and incidents following the Safety Manual and Protocol. Administers first aid in accordance with Safety Manual and BP Protocol. Documents incidents through incident report log.
    INTERPERSONAL CONTACTSIt is imperative to maintain excitement about the culture and community at Bouldering Project Salt Lake. Operations Specialists are at the forefront of this aspect of the gym. Operations Specialists are the representative of the community supported by Bouldering Project Salt Lake and must conduct themselves accordingly.

    WORKING CONDITIONS Many duties require the availability to work a flexible schedule based on business needs and events, including evenings and weekends.

    Staff duties often occur before and after operating hours. Bouldering Project strives to embody equal opportunity in our workplaces. We believe that different perspectives and identities strengthen our communities and unlock our potential.


  • Lime San Francisco, United States Full time - Hourly /

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...


  • Snapdocs San Francisco, United States

    Today, 20% of real estate transactions are processed through our platform. As we expand our product offering to serve more customers, we need to grow our team with smart, hungry, and curious people. Thats where you come in" The Operations Specialis Operations Specialist, Operatio ...


  • Creator San Francisco, United States

    Creator Deck is a modern marketing and media company. Launched in 2008, we are pioneers in the high growth influencer industry, serving some of the most prestigious brands in apparel, beauty, beverage, and arts. We are guided by our core values: to Show Care, Build Credibility, M ...

  • Limebike

    Operation Specialist

    3 weeks ago


    Limebike San Francisco, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...


  • Creator San Francisco, United States

    Creator Deck is a modern marketing and media company. Launched in 2008, we are pioneers in the high growth influencer industry, serving some of the most prestigious brands in apparel, beauty, beverage, and arts. We are guided by our core values: to Show Care, Build Credibility, M ...


  • Creator Deck San Francisco, United States

    Creator Deck is a modern marketing and media company. Launched in 2008, we are pioneers in the high growth influencer industry, serving some of the most prestigious brands in apparel, beauty, beverage, and arts. We are guided by our core values: to Show Care, Build Credibility, M ...


  • Creator Deck San Francisco, United States

    Creator Deck is a modern marketing and media company. Launched in 2008, we are pioneers in the high growth influencer industry, serving some of the most prestigious brands in apparel, beauty, beverage, and arts. We are guided by our core values: to Show Care, Build Credibility, M ...


  • LimeBike San Francisco, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...


  • Apex Systems San Francisco, United States Contract

    Job#: · Job Description: · Description: · Your role at Sephora... As a Remote Operations Specialist you are responsible for protecting Sephora Stores, Merchandise, and the People performing work during off-business hours. This role will utilize cameras and technology interface ...


  • Discovery Senior Living San Francisco, United States

    About Discovery Senior Living · Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. Wit ...


  • Rippling San Francisco, United States

    About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate eve ...


  • Tik Tok San Francisco, United States

    Responsibilities · Responsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. ...


  • Cloudflare Inc San Francisco, United States

    Available Location: London or Remote UK · What we're looking for: · Provable ROI in the form of extraordinary value to customers is in our DNA; whether it's giving away our service for free, adding new capabilities at no extra charge or removing egress fees, Cloudflare is famou ...


  • Apex Systems San Francisco, United States

    :Your role at Sephora... As a Remote Operations Specialist you are responsible for protecting Sephora Stores, Merchandise, and the People performing work during off-business hours. This role will utilize cameras and technology interfaces to provide access, monitor work and safety ...


  • TEKsystems San Francisco, United States

    We are looking for a Fraud Operations Specialist for one of our clients. · As a Remote Operations Specialist you are responsible for protecting stores, merchandise, and the people performing work during off-business hours. This role will utilize cameras and technology interfaces ...


  • Motive San Francisco, United States

    About the Role: · With a strong focus on customer service, the People Operations Specialist will ensure a seamless and positive experience throughout an employee's career at Motive. The Specialist will deliver our new hire orientation and ensure employees have a great onboarding ...


  • TEKsystems San Francisco, United States

    We are looking for a Fraud Operations Specialist for one of our clients. As a Remote Operations Specialist you are responsible for protecting stores, merchandise, and the people performing work during off-business hours. This role will utilize cameras and technology interfaces to ...


  • Tik Tok San Francisco, United States

    Responsibilities · Responsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. ...


  • England Logistics West Valley City, United States

    **Operations Support Specialist** · **Department:** SCM - Detroit **Location:** Salt Lake City, UT · **Title Summary** · Operations Support Specialist · Brian Leon, Director of Operations · SCM · **Overall Position Description** · We are seeking a detail-oriented self-star ...


  • Smarking San Francisco, United States

    [Full Time] Business Operations Specialist - SmartPass at Smarking (United States) | BEAMSTART Jobs · Business Operations Specialist - SmartPass · Smarking United States · Date Posted · 27 Jun, 2022 · Work Location · San Francisco, United States · Salary Offered · Not Specified ...