- Provides daily counseling via phone, email, virtual and in-person appointments to both prospective and continuing students/families on concepts and financial literacy throughout the financial aid process each year (application, awarding, disbursement, refund).
- Communicates and explains complex concepts when counseling and guides families throughout the financial aid process, contributing to overall recruitment and retention of students to the college.
- Is self-sufficient in finding answers or solutions to assist students and families with their financial aid needs.
- Works closely with the Student Accounts Office and Student Records Office to counsel on resolving student balances and registration issues.
- Partners with the Admissions Office to review student applicants' financial need to assist with recruitment and enrollment.
- Works closely with Departments across the College and serves as a Financial Aid expert to others, ensuring compliance with federal, state, local and institutional regulations.
- Presents financial aid workshops and financial aid literacy information to prospective students and their parents, both virtually and in-person.
- Provides frontline support for the Student Services Office, providing drop-in financial aid counseling and general information or forms pertaining to Student Records, Student Accounts, Housing/Dining and Academic Advising.
- Participates in training seminars, conferences and committee meetings in order to maintain current on all federal Title IV, state and institutional financial aid rules and regulations.
- Works independently in the administration, awarding and reconciliation of one or more of the following programs: Federal and Private Loan Programs, Pell Grant Program, Cal Grant Programs, Named and Endowed Awards, or, Federal and Institutional Work-Study programs; including keeping up to date on requirements and regulations, training of staff and serving as a resource for others.
- Performs award packaging using federal and institutional need analysis. Reviews financial aid files performing verification of data; resolves discrepancies and items needing clarification. Submits data for reprocessing and performs any necessary documentation and follow-up.
- Responsible for running and working weekly reports, including system reaction reviews and quality control reviews for required documents submitted to a student file.
- Under the direction of Financial Aid Management, works with HR and Payroll to maintain proper hiring and compensation practices for the federal work-study program.
- Exercises decision making authority to change or adjust financial aid awards to students/applicants with special or unusual circumstances.
- Other duties as assigned by Leadership of Financial Aid.
- Bachelor's degree or equivalent required.
- At least 1 year of experience in a financial aid office or a higher education setting; knowledge of Federal Title IV and state financial aid requirements; familiarity with needs analysis methodology, application, and verification process; knowledge of financial aid software and tools, including CSAC Web Grants, NSLDS; experience with integrated student information systems (Workday). Strong preference for Bilingual speakers.
- Computer proficiency a must, i.e. PC Windows applications: MS Excel, Word. Must demonstrate attention to detail, working with a high degree of accuracy, strong organizational skills, strong record keeping skills, and the ability to articulate and disseminate complex information to multiple audiences.
- Strong customer service and interpersonal skills are a must.
- Excellent oral and written communication skills required.
- The ability to multi-task with a high level of efficiency and adjust to varying assignments and workloads is a plus.
- Demonstrate ability to work independently and self-initiate general responsibilities, but also work in a team environment.
- The range for the position is $28 - $29.23/hour.
- CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. More information can be found here:
- CCA considers a full-time work week to be 37.5 hours per week
- Work Mode: Campus Hybrid
- This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees.
- Schedule: Mon - Fri 9am-5pm
-
Student Employment and Financial Aid Counselor
3 weeks ago
University of San Francisco San Francisco, United States**Student Employment and Financial Aid Counselor** · **University of San Francisco** · **R0009145** · **USF Hilltop Campus** · **Job Title**: · Student Employment and Financial Aid Counselor · **Job Summary**: · The Student Employment and Financial Aid Counselor, under supervisio ...
-
Financial Aid Counselor
1 week ago
The California State University San Francisco Bay Area, United States Full timeSalary and Benefits · Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,550.00 per month. · Cal State East Bay offers a ...
-
Financial Aid Counselor
3 weeks ago
University of Utah West Valley City, United StatesProvides professional, timely assistance regarding application completion and processes, general and program eligibility, and financial planning. Evaluates and analyzes information to determine applicants eligibility for financial assistance and to Financial, Counselor, Financial ...
-
Financial Aid Counselor
1 day ago
Touro University California Vallejo, United StatesOverview: · **Responsibilities**: · - Actively participate in the daily functions of the Office of Financial Aid. · - Provide responsive, friendly, quality financial aid advising/counseling to prospective and current students, with all aspects of financial aid and TUC processes. ...
-
Sf Arc
1 week ago
The Salvation Army San Francisco, United States**SAN FRANCISCO ARC - CERTIFIED COUNSELOR FOR Rehabilitation Center, Women's Program** · **NON-EXEMPT / BENEFIT ELIGIBLE** · **HOURLY: $21 -24, DOE/DOQ** · **ABOUT THE ARC** · The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in ...
-
Summer Camp Counselor
2 weeks ago
Golden Gate Art & Nature San Francisco, United StatesGolden Gate Art & Nature is looking for Summer Camp Counselors. You must have a warm and nurturing personality. This is a Reggio Inspired Art & Nature program. · Job responsibilities: · *Facilitating Art activities in an Art studio · *Hiking & climbing trees with campers · - Love ...
-
Intake Coordinator Ii
2 weeks ago
LightHouse for the Blind and Visually Impaired San Francisco, United States**POSITION**: Intake Coordinator II · **REPORTS TO**: Director of Connections · **STATUS**: Full-Time, Non-Exempt · **JOB CLASSIFICATION**: Associate II · **UNION ELIGIBLE**:Yes · **WORK ARRANGEMENT**: Hybrid (3 days in office) · **LOCATION**: San Francisco, CA · **SALARY RANGE** ...
-
Case Manager
3 weeks ago
Health Right 360 San Francisco, United StatesHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treat ...
-
Client Safety Navigator
3 weeks ago
Health Right 360 San Francisco, United StatesHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. · HealthRIGHT 360 offers residential treatm ...
-
Support Counselor
3 days ago
Alternative Family Services San Francisco, United States**Support Counselor - San Francisco** · **About Alternative Family Services** · Alternative Family Services is a Foster Family, Adoption and Mental Health Agency that has been serving abused and neglected children in our community since 1973. Our mission is to support vulnerable ...
-
Financial Counselor
1 week ago
Telecare Corporation Oakland, United StatesTelecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring ...
-
Independent Living Skills Counselor
3 days ago
New Beginnings Oakland, United StatesILS part time positions available · Independent Living Skills Counselors needed for Developmentally Disabled Adults in the East Bay. · Current Positions open in San lorenzo, San Leandro & Oakland · Qualifications: · - 1 year human service experience · - Verifiable professional an ...
-
Academic Achievement Counselor
2 weeks ago
University of California Berkeley Berkeley, United StatesAcademic Achievement Counselor (4501U), Center for Educational Equity and Excellence About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and sta ...
-
Street Outreach Worker
5 days ago
La Clinica de La Raza Oakland, United States**Who we are**: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a hea ...
-
Black Success Academic Counselor, Educational
2 weeks ago
University of California Berkeley Berkeley, United StatesBlack Success Academic Counselor, Educational Opportunity Program (4501U), Center for Educational Equity and Excellence About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensu ...
-
School Counselor
2 days ago
Oakland Unified School District Oakland, United States**_Ref. 3697_** · *** · *** · **TITLE**: · *** · **School Counselor** · *** · **REPORTS TO: Assigned Supervisor** · *** · *** · **DEPARTMENT**: · *** · **As Assigned** · *** · **CLASSIFICATION: Certificated** · *** · **Non-Administrative** · *** · *** · **FLSA**: · *** · **Exempt ...
-
Thp Residential Counselor
1 week ago
Glom Global San Leandro, United States**Residential Counselor** · ***: · Residential Counselor works as part of a multi-disciplinary team in providing supervision to adult residents with severe and persistent mental illness. The Residential Counselor also provides services including but not limited to client supervis ...
-
Thp Residential Counselor
1 week ago
Glom Global San Leandro, United States**Residential Counselor** · ***: · Residential Counselor works as part of a multi-disciplinary team in providing supervision to adult residents with severe and persistent mental illness. The Residential Counselor also provides services including but not limited to client supervis ...
-
Substance Use Disorder Counselor
2 weeks ago
Crawford Thomas Recruiting West Valley City, United StatesSubstance Use Disorder Counselor - Salt Lake City, UT · Salary: $55k Base + Sign On Bonus + Competitive Benefits · Job Summary · As a substance use disorder counselor, your primary role is to assist individuals struggling with addiction in their journey towards recovery and so ...
-
Summer Camp Mentor
1 week ago
Immerse Summer Schools Ltd Berkeley, United States**Job Overview**: · - **This is a 2 week contract from 5th - 20th July 2024.**_ · The pastoral care provided by Immerse is what sets us apart as an industry-leading summer school provider and is an element of the programmes that we value highly and take very seriously. · We are l ...
Financial Aid Counselor - San Francisco, United States - California College of the Arts
Description
The Financial Aid Counselor is multifaceted, requiring a combination of technical expertise, interpersonal skills, and attention to detail to effectively support students in accessing the financial resources they need to pursue their education. They are responsible for ensuring federal, state and institutional funds are awarded and disbursed appropriately according to established guidelines and regulations. The counselor is expected to have in-depth knowledge of all financial aid programs and be the primary expert in one or more specific areas, such as Federal and Private Loan Programs, Pell Grant Program, Cal Grant Programs, Named and Endowed Awards, or Federal and Institutional Work-Study Programs.
The Financial Aid Counselor will provide guidance and counseling to all students and families regarding eligibility criteria, application processes, and the status of their financial aid applications or awards. In addition, they will assist with the training of Student Services support staff, student workers, and provide office support in tracking the status of workflows, which may involve maintaining records, updating databases, and ensuring that processes are efficient and compliant with regulations.
Note* - This position requires a successful completion of a background check.
MAIN RESPONSIBILITIES:
Counseling - 50%
COMPENSATION & BENEFITS:
San Francisco
FLSA
Non-Exempt
Additional Locations
Application Instructions
Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.
Application Deadline
For staff positions, screening begins immediately and continues until the position is filled.
EEO Statement
As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.
We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.
California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. If a background check is required for a position, it will be noted in the job posting.
Questions?
Please address any questions to