- at Faire San Francisco, CA
- About Faire
- Faire is an online wholesale marketplace built on the belief that the future is local there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
- About this role
- The trust of our community and quality of our marketplace continues to be a top priority for Faire as we scale. We are looking for a Trust & Safety Lead who is excited to be an early member of our team and help build out a global organization to uphold our marketplace standards and policies. In this role, you will wear multiple hats, ranging from hiring and growing a team of Trust & Safety specialists to scaling proactive quality processes to refining our marketplace policies. You will have the unique opportunity to work cross-functionally with Product, Data Science, Legal and Comms to help build the foundations of our Trust & Safety org.
- What youll do
- Attract, hire, and develop a team of best-in-class Trust & Safety hires
- Guide workforce management efforts and standardization to allow continued growth and stability of the team
- Guide team to define & execute against KPIs for monitoring performance on marketplace and developing marketplace quality program
- Identify trends and continuously implement process and workflow improvements, including working with external vendors
- Develop expertise in how Faires processes and systems work, and how to use them to promote positive outcomes
- Develop clear feedback mechanisms between cross-functional partners, including Product and Data Science to ensure we are building scalable solutions
- Work cross-functionally with Legal and Comms to ensure that our policies are reflective of our company values and evolving business needs
- Qualifications
- Bachelors degree and 7+ years of experience, including 3+ years of people management experience
- Direct experience in Trust and Safety or related field, ideally for a marketplace business and/or high growth company
- Experience leading and driving cross-functional initiatives with varied stakeholders across Product, Data Science, Legal & Comms
- Experience working with global counterparts to deliver on org-and-company level goals
- You are detailed-oriented and can help us define and maintain a high-quality bar on Faire
- You are data-driven, capable of setting metrics and monitoring progress against team objectives
- You are a team player and are resilient in the face of challenges, ambiguity, change
- You are empathetic and have the ability to take initiative in doing the right thing for the customer
- Why youll love working at Faire
- Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
- We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
- Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
- Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
-
Head of Trust
1 week ago
Checkr San Francisco, CA, United StatesAbout Checkr · Checkr builds people infrastructure for the future of work. And we believe everyone should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. Established in 2014 and valued at $5B, Checkr puts modern technology pow ...
-
Head of Trust
2 weeks ago
Faire San Francisco, CA, United States**Head of Trust & Safety Manager** · at Faire San Francisco, CA **About Faire** · Faire is an online wholesale marketplace built on the belief that the future is local there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in reven ...
-
Head of Checkr Trust
1 week ago
Agave San Francisco, CA, United StatesEstablished in 2014 and valued at $5B, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping thousands of companies like Uber, Instacart, Netflix, Compass Group, and Adecco to hire great new people with an experience that's fast, smooth, ...
-
Head of Checkr Trust
1 week ago
Checkr, Inc. San Francisco, CA, United StatesAbout the team/role: · Checkr is seeking a Head of Checkr Trust to lead and grow a new product that provides trust and safety solutions to companies and communities. This is an exciting, emerging market, and Checkr has a big head start. Checkr Trust , born from our CheckrX incub ...
-
Head of Strategy
5 days ago
Uber San Francisco, United States**About the role** · Trust & Security's mission is to protect our people, places, platform, and communities. Global in remit, the team is comprised of three organizations: Global Security, Global Investigations, and Public Safety. All three organizations collect data and intellig ...
-
Strategic Sourcing Manager, Technology
1 week ago
Databricks San Francisco, United StatesReq ID: GAQ125R71 · You will partner with multiple teams and lead vendor negotiations for all IT, Product, and Engineering indirect spend categories. The focus for this role is to become a trusted partner to the business to improve spend under management, develop and standardize ...
-
Enterprise Sales Leader
1 week ago
Writer San Francisco, United States**About Writer** · AI your people will love. That's our vision, and it contains multitudes: · - ) · - AI_ · - your people_ · - will love._ · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI becam ...
-
Head of Channel Partnerships, Amer
4 days ago
Asana San Francisco, United StatesAs the AMER Head of Channel Partnerships, you will shape and execute our Channel Partnerships Program across our AMER Region (Canada, North America, LATAM). In this role, you will customize the global partner program to regional specifics, crafting and implementing channel partne ...
-
Strategic Sales Leader
1 week ago
Writer San Francisco, United States**About Writer** · AI your people will love. That's our vision, and it contains multitudes: · - ) · - AI_ · - your people_ · - will love._ · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI becam ...
-
Account Executive
3 days ago
Redshift Enterprises Inc San Francisco, United States**We Enable World Changing Companies** · Redshift is building the world's first modern ERP that is personalized to a company's business. By bringing the right data to the people who need it, our platforms empower our customers to develop the next frontier of innovative products a ...
-
Phoenix Innovations San Pedro, United StatesIs your head already smoking? Then we'll open your career window for you.There's a drive in all of us... and we manufacture it. Specifically: If you look into our production, you'll discover pallets full of highly precise, electromotive window drives and controls that ensure that ...
-
Registered Nurse
1 week ago
PrimeCare Medical, Inc. Oakland, United StatesPrimeCare Medical, Inc. is looking for enthusiastic and hard-working **Registered Nurses (RN) **to work in the medical department at the Garrett County Detention Center located in Oakland, MD. · We are currently offering a **$7,500 sign on bonus **for** **full-time · **Current op ...
-
Otolaryngologist
3 weeks ago
San Francisco Otolaryngology Medical Group, Inc. San Francisco, United States Full timeAbout our companyOur integrated clinical practice, located in San Francisco, CA is Bay Area's trusted source for comprehensive ear, nose, and throat (ENT) care. Our experienced and respected physicians have been providing comprehensive head and neck care to all ages for several d ...
-
Executive Assistant, Product + Design
5 days ago
Grammarly San Francisco, United StatesGrammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, or Poland. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub. · All ro ...
-
ALOM Technologies Fremont, United StatesAre you a quality-obsessed operations leader who excels in leading a high-performing team in a high-volume manufacturing and distribution environment? Can you balance the need for high productivity in a complex environment with a compassionate and inclusive leadership style? If s ...
-
Director of Community Well-Being
1 week ago
The Hamlin School San Francisco, United StatesReports to: Head of School · Primary Responsibilities: · The Director of Community Well-Being (DCWB) is the senior administrator responsible for working in close partnership with the Head of School and leadership team to center well-being, mental health, and belonging at the hear ...
-
Director, Trust
1 week ago
Turo San Francisco, United StatesTuro is the world's largest car sharing marketplace where you can book the perfect car for wherever you're going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, se ...
-
Growth Manager
2 weeks ago
Fleek San Francisco, CA, United StatesFull Time] Head of Growth at Fleek (United States) | BEAMSTART Jobs Head of Growth · Full Time · Remote Work · Stock Options · Fleek is a diverse set of funky individuals with the single mission of helping sustainability and promoting circular fashion while building a beautif ...
-
Director, Drug Product Development
1 week ago
Third Rock Ventures San Francisco, United StatesTerremoto Biosciences is located in South San Francisco and is seeking a Director responsible for formulation development and drug product manufacturing within the CMC group. Reporting to the Head of CMC, the incumbent will be required to work flexibly across multiple small molec ...
-
Regional Sales Director
1 week ago
Kira Learning San Francisco, United StatesAbout this RoleWe're looking for a Regional Sales Director to join a small but growing Sales team and leverage their seasoned sales acumen and process to drive revenue growth for Kira Learning. This person will own the sales pipeline end-to-end with the goal of increasing the num ...
Head of Trust - San Francisco, United States - Faire
Description
*Head of Trust & Safety ManagerWe are entrepreneurs:
We build products our customers love:
We are curious and resourceful:
Were backed by some of the top investors in retail and tech including:
Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global.
We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo.
To learn more about Faire and our customers, you can read more on our .Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
•
