- Provide Ocean Inbound Operation Services and Customer Service
- Daily coordination with customers & inquiries
- Follow-up on urgent team trucking
- Monitor/ update ocean inbound schedules, services, and update vendors of any document
- Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
- Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis, and other charges)
- Coordinate warehousing, storage, additional trucking, and final delivery to customers facility
- Manage/control with operations, customers, and truckers to minimize unnecessary costs
- Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice) to customers and customs related department
- Provide status updates for customers
- Ensure all charges are billed correctly, including detention/demurrage/pre-pull/port open charges
- Provide exceptional customer service
- Daily Monitoring of Urgent Container Moves
- Monitor inbound containers for timely release and provide status updates
- Monitor and support container moves
- Timely AR/AP Process for Both Local and Overseas Agents
- Process AR/AP invoices and create reports for the accounting department
- Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
- Manage aging invoices
- Process AR in HMM & ONE portal for Mobis CNT door move regarding Riverside/Ontario/Brea location. Bill accessories charges to Mobis. Once all AR/AP have been completed transfer to SAP and request AR/AP posting with Glovis ATL.
- Maintain Data Updates in Operations System
- Regularly maintain updates in the operation system (Genisys)
- Maintain database/record-keeping in the system (shipment tracing data )
- Other Duties as Assigned
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
- Excellent written and verbal communication skills in English are Required
- Proficient computer skills Required
- Problem-solving and critical thinking ability Required
- Must be detail-oriented Required
- Intermediate-level MS Excel is Required
- Experience with MS Word, MS Outlook, and MS PowerPoint is highly Preferred
- Preferred self-started that can operate under minimal supervision
- High School Diploma/G.E.D Required
- One (1) Year of Experience in Freight Forwarding, Logistics, or Supply Chain Management Required
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
- Typical office environment with low-level noise exposure
- This position will be located in the Irvine, CA office
- Communication with employees and field partners will be primarily conducted via phone and email
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Analyst - West Logistics and Freight Forwarding - Irvine, United States - GLOVIS America, Inc.
Description
Job DetailsJob Location
Irvine Headquarters - Irvine, CA
Remote Type
Hybrid
Position Type
Full Time
Education Level
High School/G.E.D
Travel Percentage
Rarely
Job Shift
1st
Job Category
Freight Forwarding
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Analyst, West KD Operations will coordinate and monitor inbound traffic regarding the transportation of auto parts into U.S. manufacturing plants (Hyundai Motor Group Related Vendors and other 3PL vendors) with documentation, deliveries, and customs-related operations.
Compensation
$48,000- $55,000/Annually (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
Qualifications
Skills
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.