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Server Assistant - Northbrook, United States - Ruths Chris
Description
** Server Assistant**
**Job Category****:** Tipped employee **Requisition Number****:** SERVE005786 Showing 1 location **Job Details**
**Description**
Get ready for the BEST JOB you ever had
**What We Offer:** Flexible and predictable scheduling, competitive pay, significant Team Member discounts, competitive health and vacation benefits, an inclusive work environment committed to diversity, structured career development, and growth opportunities.
**What We Ask**: Come to work each shift with a great attitude and ready to contribute to the success of the team, be willing to learn from your Coach how to excel at your job, and work with us to create an environment where everyone feels welcome and is able to experience the *Sizzle* that is the Ruths Chris experience.
We are looking forward to talking with you.
**ESSENTIAL JOB FUNCTIONS:**
1. Reports to work on time as indicated on the work schedule. Uniform meets restaurant
requirements and is maintained and clean. Practices positive personal hygiene and cleanliness
habits during all work shifts.
2. Obtains station assignments from hostess/host or Manager on Duty at the start of the work shift,
correctly completes all assigned opening and sidework duties in a timely manner.
3. Sets-up and restocks service stations before, during and after service; restocks glassware, ice and
other items needed for the bar.
4. Serves water, bread, and butter to guests in assigned area immediately upon being seated. Serves
refreshments regularly throughout the dining experience.
5. Removes dishes, silverware, glassware, and all other items when guests are finished using them.
Replaces items as needed for next course.
6. Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items
according to the decoy system, placing them in prescribed area for proper disposition.
7. Clears all table items after Guest is finished and has left table.
8. Resets vacated tables according to the procedures stated in the RCSH training materials.
9. Communicates to the service staff any requests or needs of the Guest.
10. Assists service and steward staff in spot cleaning in dining room, as needed.
11. Performs all closing duties/sidework before end of shift.
12. Supports other Front-of-House positions as needed, providing a seamless Guest experience to all
Guests.
13. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the
restaurant.
14. Performs all duties and maintains knowledge of all standards and procedures, as stated in the
RCSH Employee Training Packet Server Assistant.
15. Additional duties as assigned.
**COMPETENCIES/PERSONAL CHARACTERISTICS:**
***Guest First Mindset***
Demonstrates a Guest first mindset, placing a high priority on the Guest experience
Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a
superior dining experience for all Guests
**JOB REQUIREMENTS:**
Excellent customer service skills and a strong work ethic
Understanding of proper food handling and sanitation procedures
**PHYSICAL DEMANDS:**
While performing the duties of this job, the team member must be able to stand, walk, talk, and
hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
Ability to read, speak, and understand communication in English
Must be able to lift, handle and carry (e.g., trays, small wares, and equipment) at a minimum of
35 pounds on a frequent basis
Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent
basis
Must be able to communicate effectively and listen attentively
**WORK ENVIRONMENT:**
Position involves work on afternoons, nights, weekends, and holidays, as required
Must be able to work in an environment subject to loud noises from restaurant equipment and
machinery, fumes, odors, dust, and smoke
Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in
freezer of -10-degree Fahrenheit
**NOTE: The information here does not constitute a contract, express or implied. The content of this**
**material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal**
**Opportunity Employer**
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
