Rooftop Busser/server Assistant - Chicago, United States - LondonHouse Chicago

LondonHouse Chicago

Verified Company

Chicago, United States

18 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

PURPOSE AND PERFORMANCE GOALS
To interact with our guests and ensure they have a great experience while at LH.

Serve beverages and/or food to all guests in a friendly, courteous and efficient manner, resulting in a Five-Star level guest satisfaction.

Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction at a Five-Star level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently rest all service ware as prescribed.
Greets all guests with a positive demeanor and insure their complete satisfaction. Always strive to exceed our guests' expectations
Prepares the trays, laying out napkins and utensils, performing all other preparation tasks
Staying updated on current menu choices, specialties and menu deviations, knowing if the Chef has made changes to the menus
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
Records details of the order from guests, repeat order to guest to check for accuracy
Retrieve orders from kitchen, confirm accuracy and presentation when delivering to room
Abide by all state, federal and liquor regulations pertaining to serving alcoholic beverages to minors or intoxicated guests
Picking up trays regularly from hallways and guest rooms
Obtaining revenues, issuing receipts, accepting payments, verify validity of charges, records charges returning the change, insures vouchers are properly executed, in order to balance all moneys
Provide information to guests including menu descriptions, hotel information, and city surroundings
Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests

SUPPORTIVE FUNCTIONS

This position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Ability to attend mandatory meetings.
Ability to perform general cleaning tasks to adhere to health and safety standards.
Ability to keep work area clean and organized.
Ability to perform all assigned side work to include replenishing condiments and restocking side stands.

Job Types:
Full-time, Part-time, Seasonal

Pay:
$10.50 per hour

Shift: