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Field Service Engineer, Michigan - Ann Arbor, United States - TESA Talent
Description
Do you enjoy tinkering with scientific instruments and solving problems? This is your opportunity to travel to a diverse group of labs, meet different people and see various instrument applications at work with a globally diverse mix of visionary thinkers, creative problem-solvers, and detail-loving geeks at one of the world's top instrumentation companies.
You will be responsible for a variety of service-related functions including, but not limited to, the repair, maintenance, and installation of all products.
Additional responsibilities include the training of customers and company engineers, continued support of those customers through phone and email contact, and at times, product demonstrations for prospective clients.
Location:Michigan
In This Role You Will:
On-site installation, validation, repair, and maintenance of instruments used in research and analysis such as X-Ray Spectrometers
Providing technical training to customers, technical support personnel, and service engineers
Accurate documentation and reporting of all repairs and product failures and, when applicable, providing design change and improvement recommendations
The maintenance and control of the engineer's spare part inventory in accordance with the administrative policies
Providing customers and other personnel within the assigned region necessary support and documentation required to effect instrument repairs, maintenance, and installations
Travel as required to provide service support to customers and other company personnel
Ideal Skills/Knowledge
:
At least 3 years' experience maintaining and troubleshooting electromechanical equipment
Educated and/or experienced in the basic principles of electronics
Experience with analytical instrumentation or applied knowledge of scientific instruments a plus
Able to travel regionally during the week, including overnight travel, need a valid driver's license
A BA/BS degree is preferred but not required
Exposure to XRD, XRF or other X-ray products a plus
What To Expect:
Stable company that fosters a culture of integrity, global diversity, collaboration, and high achievement
Competitive salary and comprehensive medical benefits, including medical, dental, vision, HSA, and 401k with company matching
Company car will be provided
Upgrading Talent, Enhancing Careers
TESA Talent is an executive search firm deeply committed and connected to the laboratory sciences industry, partnering with innovative and exciting employers in niche science industries while providing life-changing careers to superior talent.
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