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    Work At Home-Customer Service Representative-Healthcare - Memphis, United States - Sagility

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    Description
    Job Description

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

    Job title:

    Work At Home-Customer Service Representative-Healthcare

    Job Description:

    Join Sagility, a leader in healthcare solutions, and help us make a difference in people's lives daily. At Sagility, we pride ourselves on shaping careers with opportunities to advance and thrive in a supportive environment.

    Join Our Team and S.O.A.R

    S-Spark Curiosity O- One Team, One Direction A- Action for Results, R- Right by Right Purpose

    As a Customer Support Representative, you are the first point of contact for our clients, providing top-notch service and support. You?ll handle inquiries with care, offering solutions and maintaining our commitment to quality.

    Key Responsibilities:
    • Efficiently handle incoming calls and manage customer queries and concerns.
    • Conduct detailed research to resolve issues effectively.
    • Document all interactions accurately.
    • Maintain professionalism and empathy in all communications.
    Benefits:
    • Competitive pay starting at $14.00/hr with performance-based incentives.
    • $15.00/hr Bilingual with performance-based incentives
    • Paid state-of-the-art training.
    • Comprehensive health benefits after 90 days.
    • Programs focused on employee wellness and engagement.
    • Real opportunities for career growth ? 90% of our leaders began in this role
    What We?re Looking For:
    • A commitment to excellence and high-quality service.
    • Excellent communication and interpersonal skills.
    • Ability to multitask in a dynamic, fast-paced environment.
    • Experience in healthcare or customer service is preferred but not required.
    Requirements:
    • At least 18 years old with a high school diploma or equivalent.
    • Proven experience in a customer service role preferred.
    • Reliable and punctual with a positive attitude and team-oriented mindset.
    • Effective written and verbal communication skills.
    • Must have a secure home office setup with a reliable internet connection.
    Join Us:
    If you?re passionate about making a difference and ready to contribute to a team that?s improving healthcare access and quality, apply today to become a part of Sagility

    An Equal Opportunity Employer/Vet/Disability

    Location:

    Tennessee (CST)United States of America


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