Senior Manager, Specialist Solutions Engineering - Boston, United States - Snyk

Description

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced sneak) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Our Opportunity

Our Solutions Engineering organization is seeking a Global Manager of Specialist Solutions Engineering to lead a highly skilled worldwide Specialist SE team. The Specialist SE team partners with our customers, product teams and ecosystem to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with product & engineering teams, and CISO to C-level executives at large global brands who are building solutions with Snyk. Our Specialist SE team works closely with Account Executives, Professional Services, Technical Success Managers, Partners, and the Product Team to develop and execute the account strategy for Snyks enterprise customers.

As the Global Manager of Specialist SEs, you will lead, build, and mentor a world-class specialists team at scale. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes.

Reporting to the VP, of Solutions Engineering, you will play a hands-on role in building a team of specialist solutions engineers and owning the revenue and consumption responsibilities for the group.

Youll Spend Your Time:

• Acting as a business and technical thought leader able to partner and drive GEO, Regional, Account strategy, and execution plan working with cross-functional partners
• Serving as a CTO to Executive Champion or Executive Sponsor at customers and internally with CPO, Engineering teams
• Contributing as a key business leader in complete execution from marketing, product, pricing, packaging, competitive, M&As, etc..
• Developing consistent product interlock framework, executing weekly, monthly, and quarterly product review cadence with product leaders at all levels.
• Engaging and leading ecosystem partners aligned to product specialization, joint solution development, and joint GTM execution
• Planning and executing how GenAI can be applied to our customer engagement, SE execution, and product interlock frameworks for automation, and efficiency.
• Recruiting, hiring, leading, retaining, and coaching a world-class specialist team. Being an advocate for presales within the organization
• Nurturing and being the role model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment
• Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth
• Utilizing executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
• This will be a customer-facing role, getting in front of technical & executive champions regularly and leading EBCs with important customers
• Providing guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the teams needs to executive staff
• Interpreting complex problems, creating simple solutions, and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions
• Building processes to measure the performance and impact of the Specialist Team and ensure that the team is optimized to meet rapidly evolving business needs
• Being seen as a thought leader on industry trends, and competitive dynamics, and leveraging this knowledge to shape strategy around user engagements
• Representing Snyk at industry events and conferences, customer business reviews and contributing to new ideas and industry best practices
• Championing the voice of our customers to influence product direction and feature priorities

What Youll Need:

• 10+ years of industry experience in a pre-sales capacity with 5 years of direct line management experience. (hiring, training, and retaining top talent)
• A proven track record of leading a single product to multi-product to platform transition at an enterprise SW firm.
• Established strong relationships with product and engineering teams, know architecture, design, build, and release principles of a modern SW development team
• A strong knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices
• A global role in leading complex sales and solution organization at enterprise scale, including leading professional services and partner organizations.
• A track record of building and leading solution architecture/ engineering teams ideally in a SaaS or API usage-based businesses
• Previous technical sales experience with APIs, distributed systems, databases, and/or developer tools preferred
• Experience working closely with highly technical customers at the Enterprise level
• Familiarity with a wide variety of coding languages and how they work
• Appetite for learning about new technologies and youre curious about how things work under the hood
• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
• Strong communication (written and verbal) and presentation skills
• Strong executive presence and ability to foster deep relationships with our customers
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred

#LI-LM2

We care deeply about the warm, inclusive environment weve created and we value diversity we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether youre the right person, do apply anyway

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances