Cloud Solution Architect - Baltimore, United States - Microsoft

Microsoft Baltimore, United States

2 weeks ago

Full time

Description

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft's products? Are you customer-obsessed and do you have a growth mindset? If so, this is a great opportunity for you. Microsoft Federal is looking for a Cloud Solution Architect - Exchange/0365 (CSA). In this role you will be working with customers and partners building, deploying, operating, and optimizing large complex enterprise environments. You will also be responsible for customer satisfaction, deployment, adoption, and support of enterprise Microsoft deployments.

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

3 or more years of experience with Exchange Server 2007, Exchange Server 2010, Exchange Server 2013, Exchange Server 2016 or Exchange Online in a support or consulting role.

OR equivalent experience.

Other Requirements

The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

US Citizenship:
The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Preferred/Additional Qualifications:

3 years planning, migration and operations of Office 365 in both Hybrid and Cloud-only configurations.

3 years in-depth knowledge of supporting and complementary technologies, such as AD FS, Azure Active Directory Connect and PowerShell.

3 years customer facing experience working with Microsoft products. experience.

The ability to work independently in a fast-paced environment where technology and customer requirements can change regularly.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until June 19, 2024.

Responsibilities

As a Cloud Solution Architect - Exchange/0365 you will be a key technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Premier Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements.

Serving as a vital customer-facing technical resource, you will be responsible for providing a mixture of tailored proactive services and reactive assistance that span the planning, migration, and operations of Office 365; ultimately driving successful customer adoption and satisfaction.

We are seeking a Cloud Solution Architect who specializes in Office 365 (Exchange) or Microsoft Exchange On-Premises implementations who will partner with customer business decision makers and IT teams to understand their business requirements and address these using Microsoft technologies.

As a Cloud Solution Architect - Exchange/0365 you will be a key technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Premier Support to expedite incident resolution.

The role can include a mixture of short and long-term customer engagements. This position may require travel to customer sites up to 50%- 75% of the time. There will be occasion overnight travel

Other

Embody our and

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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