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    Customer Service Representative Support Driver - Fresno, United States - Aramark Uniform Services

    Aramark Uniform Services
    Aramark Uniform Services Fresno, United States

    1 day ago

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    Description

    ** Customer Service Representative Support Driver**

    **Job Category****:** In Unit-Service-Rte Suppt **Requisition Number****:** CUSTO017917 Showing 1 location **Job Details**

    **Description**

    **Overview:**

    The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Route Sales Support must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

    **Responsibilities/Essential Functions:**

    Safely operate a company step van in designated area to provide products and service to a variety of clients.

    Verify daily preventative maintenance of vehicle and maintain proper operator documentation

    Manage daily route independently to ensure accurate and timely delivery of product

    Loads/unloads product per company policies, procedures, and guidelines

    Review invoices daily for complete and accurate information and make corrections as needed

    Meet sales goals and promotes overall route growth to enhance profitability

    Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.

    Assists the sales organization with the procurement of additional new business

    Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers

    Monitor customer feedback and handle customer issues in a prompt and courteous manner

    Take responsibility for your personal safety and watch out for the safety of others.

    Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies

    Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

    **Knowledge/Skills/Abilities:**

    Must be a minimum of 21 years of age, have a valid drivers license, and excellent driving record

    Customer service experience with a wide variety of consistent customer contact

    Strong math and basic computer skills

    Demonstrated experience selling services/products and generating new business preferred

    Excellent customer service and verbal communication skills required

    Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

    **Working Environment/Safety Requirements/Physical Requirements:**

    Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.

    Fast-paced environment sometimes requiring irregular and long hours.

    Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.

    Must be able to occasionally lift and maneuver 50+ lbs.

    This position requires bending, squatting, climbing, and reaching.

    **Education:**

    High school degree or equivalent

    #IND-ROUTE

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

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