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    Shift Leader - Brea, United States - Baskin Robbins

    Baskin Robbins
    Baskin Robbins Brea, United States

    1 week ago

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    Description

    The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

    Requirements
    • Provide excellent guest satisfaction, service speed, and product quality
    • Previous experience working in a quick service restaurant preferred
    • Show passion about results by setting compelling targets and delivering on commitments
    • Meet safety and sanitation standards
    • Anticipate and understand guests' needs and exceed their expectations
    • Works well in a team environment

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