Shift Leader - Irvine, United States - Dave's Hot Chicken - Kezo California

Dave's Hot Chicken - Kezo California Irvine, United States

1 week ago

Full time

Description

Dave's Hot Chicken Shift Lead

Summary

The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.

Duties

The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.

In addition, they:

- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team

Job expectations

The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.

In addition, they:

- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed

Requirements

- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team

Transportation & accessibility

- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers

Hours

- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary

Skills & Abilities

- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably

Benefits-

Flexible schedule
Free employee meals- 1per shift
Opportunity for advancement
Health benefits and 401k after eligibility is met

Can be raised to $18.50 with upper management approval. Previous experience as lead a MUST

Shift Leader

1 week ago

OC Hot Chicken dba Dave's Hot Chicken Santa Ana, United States

"It's a great American success story that's going to BLOW YOUR MIND" Started in 2017 by Dave Kopushyan, Arman Oganesyan, and brothers Tom and Gary Rubenyan as an East Hollywood parking lot-based pop-up, the band of childhood friends started developing an influential following aro ...
Shift Leaders

1 week ago

Lupe's Mexican Eatery Lake Forest, United States

Lupe's Mexican Eatery in Lake Forest is looking to hire some awesome shift leaders to join our team Full-time and Part-time availability, great job for college students looking to add hands-on work experience to their resume. We provide training and real advancement opportunities ...
Restaurant Shift Leader

5 days ago

Pei Wei Asian Diner LLC Tustin, United States

**Position Summary**: · At Pei Wei, Shift Leaders directly assist our Management teams and play a critical role in the success of our restaurants. Our Shift Leaders share the responsibility for training and guiding the behaviors of other team members. Success in this role require ...
Shift Leader

5 days ago

Dairy Queen Orange, United States

In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Shift Leader must be able to perform all job functions of each crew position, including customer service, product pr ...
Shift Leader

1 week ago

Baskin Robbins | Kanaiya Corporation Brea, United States

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedb ...
Shift Leader

1 week ago

Carl's Jr | AM LLC Chino Hills, United States

Position: Shift Leader_ · We are a restaurant leading company while doing business as Carl's Jr,. Our Commitment to Winning: "We outperform everyone in everything that we do with the relentless hunger to always be on top " We constantly innovate, use technology, and employ a high ...
Shift Leader

1 day ago

Insomnia Cookies Irvine, United States

As a Shift Leader at our UC Irvine store located at 4187 Campus Dr Irvine CA 93612, you are the captain of our bakery day or night You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership ...
Shift Leader

4 days ago

1033 - Dave's Hot Chicken - Irvine Irvine, United States

Job Description · Job DescriptionDave's Hot Chicken Shift Lead · Summary · The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the · restaurant management team to ensure all activities are consistent with an ...
Shift Leader

2 weeks ago

Which Wich Superior Sandwiches Irvine, United States

"Which Wich Michelson Dr. Ste. C - [Restaurant Shift Manager] As a Shift Leader at Which Wich you'll: Be hands-on and in charge of ""Delivering the Vibe"" to guests; Run shifts focused on superior service- superior sandwiches- and superior training to ensure superior profitabilit ...
Shift Leaders

5 days ago

Rubio's Coastal Grill Irvine, United States

Rubio's Coastal Grill Harvard Avenue [Shift Manager] As a Shift Leader at , you'll: Make every guest feel like the most important guest; Have the ability to communicate about the great food to the guests; Work in and support to ensure a fast-paced, fun environment; Help build and ...
Shift Leader

5 days ago

Wingstop Irvine, United States

Wingstop Barranca Pkwy Ste F1 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for thos ...
Shift Leader

1 week ago

Pieology California Irvine, United States Full time

Akash Management, LLC is a restaurant leading company while doing business as Pieology. Our Commitment to Winning: "We outperform everyone in everything that we do with the relentless hunger to always be on top..." We constantly innovate, use technology, and employ a highly train ...
Shift Leader

5 days ago

Veggie Grill Irvine, United States

Veggie Grill - 732 Spectrum Center [Shift Manager] As a Shift Lead at Veggie Grill, you'll: Follow Veggie Grill appearance and dress code standards; Conduct shift walk-throughs and complete all tasks required to open, transition and close the kitchen; Actively lead the Team, ensu ...
Spectrum - Shift Leader

4 days ago

sweetgreen Irvine, United States

Sweetgreen - 714 Spectrum Center Dr [Restaurant Shift Supervisor] As a Shift Leader at Sweetgreen, you'll: Assist the management team with the day-to-day operations; Deliver exceptional customer experiences; Ensure team and guest safety by following operational policies and proce ...
Shift Leader

5 days ago

El Pollo Loco Tustin, United States

**Shift Leader** · 13421 Newport Ave, Tustin, CA 92780, USA ? Orange County, CA, USA ? Tustin, CA, USA Req #682 Friday, March 4, 2022 · ***Whats in it for you*** · We offer eligible Employees the following Benefits/Perks: · Medical + Dental + Vision Insurance · 401(K) Plan w ...
Shift Leader

2 weeks ago

Which Wich Superior Sandwiches Tustin, United States

"Which Wich El Camino Real - [Restaurant Shift Manager] As a Shift Leader at Which Wich you'll: Be hands-on and in charge of ""Delivering the Vibe"" to guests; Run shifts focused on superior service- superior sandwiches- and superior training to ensure superior profitability; Wor ...
Shift Leaders

5 days ago

Rubio's Coastal Grill Costa Mesa, United States

Rubio's Coastal Grill Newport Blvd [Shift Manager] As a Shift Leader at , you'll: Make every guest feel like the most important guest; Have the ability to communicate about the great food to the guests; Work in and support to ensure a fast-paced, fun environment; Help build and d ...
Shift Leader

5 days ago

El Pollo Loco Costa Mesa, United States

**Shift Leader** · 2990 Bristol St, Costa Mesa, CA 92626, USA ? Costa Mesa, CA, USA ? Orange County, CA, USA Req #678 Wednesday, February 2, 2022 · ***Whats in it for you*** · We offer eligible Employees the following Benefits/Perks: · Medical + Dental + Vision Insurance · 4 ...
Shift Leader

2 weeks ago

Which Wich Superior Sandwiches Costa Mesa, United States

"Which Wich - 269 E 17th Street - [Restaurant Shift Manager] As a Shift Leader at Which Wich you'll: Be hands-on and in charge of ""Delivering the Vibe"" to guests; Run shifts focused on superior service- superior sandwiches- and superior training to ensure superior profitability ...
Shift Leader

5 days ago

Wingstop Costa Mesa, United States

Wingstop Harbor Blvd - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with a ...