Senior Director, Pharmacy Contact Center - Downey, CA
1 month ago

This position is Flexible and the individual may reside in any KP authorized state including California, Oregon, Colorado, Washington, Hawaii, Georgia, Maryland and Washington DC.+
The Senior Director Pharmacy Contact Center is a key member of National Pharmacy Programs & Services dedicated to improving the health of our members and the communities we serve by providing omnichannel care support while delivering an exceptional customer service experience.
+ Responsibilities
- Builds organizational capacity and prepares high potentials for growth opportunities and advancement;
- Provides framework for soliciting and acting on performance feedback;
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
VP, Member Contact Center
2 weeks ago
The Vice President, Member Contact Center will bring extensive experience leading a high volume contact center or comparable service organization with accountability for service delivery sales performance and operational results. · ...
VP, Member Contact Center
4 weeks ago
The Vice President, Member Contact Center will bring extensive experience leading a high volume contact center or comparable service organization, including technology-enabled and omnichannel environments. · ...
VP, Member Contact Center
6 days ago
The Vice President Member Contact Center will bring extensive experience leading contact center operations including technology-enabled environments with accountability for service delivery sales performance and operational results. · Lead manage and develop staff within the memb ...
VP, Member Contact Center
2 weeks ago
The Vice President Member Contact Center will bring extensive experience leading a high volume contact center or comparable service organization with accountability for service delivery sales performance and operational results. · This role requires the ability to effectively man ...
VP, Member Contact Center
4 weeks ago
The Vice President, Member Contact Center will bring extensive experience leading a high volume contact center or comparable service organization. This role requires the ability to effectively manage day-to-day operations while also providing strategic leadership to advance the c ...
Resorts Contact Center Agent
5 days ago
Contact Center Agent · Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner. · Ensure guest information is entered accurately. · Enter and maintain credit card details in a secure and confidential proc ...
Contact Center
2 days ago
We are looking for an individual to contribute in requirements elicitation and creation of application architecture document. The ideal candidate should have good knowledge and hands on experience on Cisco Contact Center applications like CVP. · ...
Senior Director, Pharmacy Contact Center
1 month ago
This position is Flexible and the individual may reside in any KP authorized state. · The Senior Director Pharmacy Contact Center is a key member of National Pharmacy Programs & Services dedicated to improving the health of our members. ...
Contact Center Specialist
2 weeks ago
This position performs customer service and sales functions virtually utilizing multiple digital channels. · Benefits: · 100% Company-paid Medical/Dental/Vision Insurance for employee, spouse, and dependents401K Retirement with company contributionTuition ReimbursementPet Insuran ...
Contact Center Representative
4 weeks ago
The Contact Center Representative serves as the first point of contact for patients and providers ensuring seamless communication and exceptional service delivery. This role involves handling inbound and outbound calls with professionalism empathy accuracy in both English and Spa ...
Contact Center Representative
7 hours ago
The Contact Center Representative (CCR) answers incoming calls, identifies needs and resolves member requests. They assist with transactions and provide information about products and services. · Minimum of two years of similar or related experience. · Bilingual in Spanish and En ...
Contact Center Specialist
2 weeks ago
Delivers exceptional customer service virtually and provides support to the Bank's Virtual Branch & Contact Center. · ...
Contact Center Specialist
2 weeks ago
++Performs customer service functions utilizing multiple digital channels (Live Chat, Video Banking, Audio etc.). Delivers exceptional virtual customer service. · ++Handles customer inquiries on business and consumer products - Assists with digital account opening - Upsells Bank' ...
contact center specialist
1 month ago
Provides regional route, schedule, and fare information to the general public for various transit agencies in Los Angeles County and neighboring counties. · ...
contact center specialist
1 month ago
Provides regional route, schedule, and fare information to the general public for various transit agencies in Los Angeles County and neighboring counties. · Utilizes telephone and computerized equipment to provide route, schedule, fare, and other information to customers by field ...
Specialist - Contact Center
4 weeks ago
This position requires providing quality customer service while answering calls from customers and internal associates. · Knowledgeable on deposit products and services. · Awareness of irregular transactions. · ...
Contact Center Agent
1 day ago
Join SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology. We are seeking motivated and enthusiastic individuals to join our dynamic team in this role, responsible for reaching out to potential cust ...
Specialist - Contact Center
1 month ago
Provide quality customer service while answering calls from customers. · ...
Contact Center Specialist
1 week ago
The Contact Center Specialist plays a critical role in supporting the effectiveness and compliance of the enrollment contact center. · This role focuses on managing call campaigns, monitoring call quality, and collaborating closely with Admissions Management to enhance advisor pe ...
AVP, Contact Center
1 month ago
The AVP Contact Center will assume responsibility for planning directing organizing leading day-to-day operations of Contact Center ensuring service quality efficiency member satisfaction. · Retains full responsibility for planning directing organizing leading day-to-day operatio ...