Contact Center Specialist - Los Angeles Metropolitan Area

Only for registered members Los Angeles Metropolitan Area, United States

2 weeks ago

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Job Summary

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Performs customer service functions utilizing multiple digital channels (Live Chat, Video Banking, Audio etc.). Delivers exceptional virtual customer service.

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Responsibilities

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  • Handles customer inquiries on business and consumer products - Assists with digital account opening - Upsells Bank's products - Conducts research for issue resolution in accordance with policies

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