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Daytona Beach

    Hotel Operations Manager - Daytona Beach, United States - Premier Resorts & Management

    Premier Resorts & Management
    Premier Resorts & Management Daytona Beach, United States

    5 days ago

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    Description

    This is an exciting opportunity for a person looking to join a great opening team at the soon to open 190-room Renaissance Daytona Beach Oceanfront Hotel in sunny Daytona Beach, Florida. .

    We are looking for an energetic self-starter that will be responsible for all hotel operations, specifically front office operations, housekeeping services and maintenance. This person's main responsibility will be managing day-to-day operation for the hotel.
    This person works hand in hand with the General Manager of the hotel, and may work a flexible work schedule based on hotel needs and business levels..

    Organizational Scope: Position is responsible for the short-term planning and day-to-day operations of the hotel. This position also functions as a member of the management team and assists the General Manager with administrative tasks, such as payables, receivables and month-end inventory.

    ESSENTIAL FUNCTIONS:

    • Implement company programs and manage the operations of the Hotel, with a focus on Hotel Operations.
    • Resolve guest issues, anticipate potential problems by reviewing and monitoring schedules, operational issues, business flow and associate performance to ensure high levels of guest satisfaction.
    • Manage the Human Resources in order to attract, retain and motivate employees; hire, train, develop, empower, coach and counsel and conduct performance reviews, resolve problems and provide open communication vehicles.
    • Liaise with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
    NON-ESSENTIAL FUNCTIONS:

    Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

    Maintain good working relationships and open lines of communication with all other departments.

    Knowledge and Skills:

    Experience: Two to three full years of employment in a related position.

    Skills and Abilities:
    • Requires knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel. Marriott experience preferred.
    • Requires people management skills.
    • Ability to achieve positive guest relations and maximize guest satisfaction.
    • Ability to communicate in English. Second language desirable.
    • Ability to handle cash and credit transactions.
    • Ability to enforce all company rules and regulations.
    No. of employees supervised: Supervise up to 50 employees.

    Travel required: Minimal. May be required to attend supplemental Management training classes.

    Hours Required: Full-time position
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