- Good customer service skills, ability to communicate effectively to help customers fix their issues.
- Writing and editing skills to aid in ticket escalation.
Experience on a help desk and in computer and networking repairs. -
Application Support Analyst
36 minutes ago
Marriott Baton Rouge, United StatesJob Number · Job Category Information Technology · Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States · Schedule Full-Time · Located Remotely? Y · Relocation? N · Position Type Management · JOB SUMMARY · As a member of the Service Desk S ...
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Technical Support Analyst
4 weeks ago
Louisiana State University Baton Rouge, United StatesAll Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). · If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the appl ...
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Software Technical Support Analyst
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Xerox Baton Rouge, United StatesSoftware Technical Support Analyst · **General Information** · Press space or enter keys to toggle section visibility · Country · United States · Department · Technical Customer Services · Date · Wednesday, May 1, 2024 · Working time · Full-time · Ref# · Job Level · Individual Co ...
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Decision Support Analyst 2
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Decision Support Analyst 2
1 week ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob Title : · Decision Support Analyst 2 · Job Summary : · The Decision Support Analyst 2 compiles complex qualitative and quantitative clinical and financial data from multiple sources, and synthesizes results into meaningful reports and presentations to assist senior managem ...
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System Support Analyst 3
1 day ago
The University of New Orleans Baton Rouge, United StatesThank you for your interest in The University of New Orleans. · Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. · You mu ...
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it stwd technical support analyst 1-3
4 weeks ago
State of Louisiana Baton Rouge, United StatesTo provide technical support services for a statewide information technology end user function. LEVEL OF WORK:Entry. SUPERVISION RECEIVED:Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receiv Technical Support, Support An ...
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Revenue Cycle Decision Support Analyst 2
6 days ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob Description · Job Title : · Revenue Cycle Decision Support Analyst 2 · Job Summary : · The Revenue Cycle Decision Support Analyst 2 compiles complex qualitative and quantitative clinical and financial data from multiple sources, and synthesizes results into meaningful rep ...
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Revenue Cycle Decision Support Analyst 2
1 week ago
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Board Certified Behavior Analyst
1 week ago
Merakey USA Baton Rouge, United StatesIn this position, you will have a direct impact in enhancing a child's ability to succeed. The BCBA will provide support in our home and center-based ABA program. Providing supervision to the Behavior Technicians along with supporting the individuals Board Certified, Analyst, Beh ...
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EpicCare Ambulatory Analyst
3 weeks ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob DescriptionThe Epic Application System Analyst designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS ...
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IT STATEWIDE ASSOCIATE ANALYST 1/2/3/4
3 weeks ago
State of Louisiana Baton Rouge, United StatesSupplemental Information · The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req · This vacancy will be filled by new hire or by promotion of a current permanent status classified ...
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Travel Nurse RN
1 week ago
Supplemental Health Care Baton Rouge, LA, United StatesSupplemental Health Care is seeking a travel nurse RN Home Health for a travel nursing job in Baton Rouge, Louisiana. · Job Description & Requirements · Specialty: Home Health · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · ...
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Lab Tech
1 week ago
Brown & Root Baton Rouge, United StatesJob Description · The Lab Analyst role reports to the Plant Chemist/Lab Leader as part of the site quality assurance laboratory. · The Lab Analyst is responsible for using analytical methods to provide prompt and accurate testing of industrial chemicals for conformance to quali ...
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Board Certified Behavior Analyst
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The Emerge Center Baton Rouge, United StatesJob Description · Job DescriptionRole Title: Board Certified Behavior Analyst · Job Family: Therapeutic Services · Supervisor: Director of ABA Services · Direct Reports: 6-8 full-time registered line technicians and 1 lead registered line technician. · Main Purpose of the Role: ...
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Clinical Informatics Analyst
3 weeks ago
Baton Rouge General Baton Rouge, United States· JOB PURPOSE OR MISSION: Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems. Serves as a resource person between I/S ...
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IT Help Desk Analyst
4 weeks ago
Innovative Emergency Management, Inc. Baton Rouge, United StatesIEM is looking for an IT Help Desk Analyst to work in a hybrid situation, working from the office on rotating days. The ideal candidate will be a solution-oriented, customer service-driven individual that can excel in a fast-paced environment. This i Help Desk, IT, Help Desk Anal ...
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Marketing Analyst
3 weeks ago
Hunt-Guillot & Associates Baton Rouge, United StatesPosition Summary & Duties: The Marketing Analyst position is a direct-hire position working for HGA in our Baton Rouge, LA office. This is a hybrid position working 3 days/week in the office and 2 days/week remote. The Marketing Analyst supports the Program Management Disaster Re ...
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Marketing Analyst
2 weeks ago
Hunt-Guillot & Associates Baton Rouge, United StatesPosition Summary & Duties: The Marketing Analyst position is a direct-hire position working for HGA in our Baton Rouge, LA office. This is a hybrid position working 3 days/week in the office and 2 days/week remote. · The Marketing Analyst supports the Program Management Disaster ...
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Clinical Informatics Analyst
1 week ago
Baton Rouge General Baton Rouge, United States· JOB PURPOSE OR MISSION: Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems. Serves as a resource person between I/S ...
End User Support Analysts - Baton Rouge, United States - syscom usa
Description
SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction. We are seeking several motivated and adaptable End User Technical Support Analysts.
End User Technical Support Analyst job duties will include, but are not limited to:
Responsible for enterprise level service desk support and will be the first contact for answering any calls to the 24x7 Service Desk to resolve an incident. This staff will work in the ticketing system, perform basic phone and remote desktop support, troubleshooting to resolve issues, and escalation to On-call resources as needed. Weekend and night shift may be required as needed.
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
SYSCOM, Inc. is an equal opportunity employer.
SYSCOM, Inc.