- Completes registration by verifying patient demographic, insurance, and primary care physician information. Utilizes automated eligibility system integrated into scheduling software, and external payer websites when applicable to confirm patients active insurance status.
- Completes new patient intake form using the electronic medical record system to capture all pertinent clinical information for new patient visits and appropriately triages patients based on intake results and triage algorithm.
- Advises patient of possible financial obligations, referrals, or authorizations needed prior to their visit.
- Coordinates with the patients referring practice to obtain necessary medical records and ensuring they are available for the clinician in the EMR prior to the patient's appointment.
- Assists with administrative assignments related to the centralized appointment office that requires patient outreach to increase template utilization and decrease patient waitlist volume, and supports patients for all scheduling needs.
- Responsible for the accuracy of virtual and onsite scheduling.
- Responds to all internal and external appointment requests within a timely manner.
- Provides general information about the clinic and its services and programs.
- Other duties as assigned
- Associate degree or equivalent relevant experience
- Minimum of 2 year experience in insurance, managed care, private physician's office practice, or hospital registration setting
- Knowledge of personal computer and automated registration/scheduling systems.
- Proven customer support experience, with the ability to demonstrate excellent communication and presentation skills.
- Thorough knowledge and understanding of health care delivery systems with special emphasis on the referral management process for managed care providers.
- Knowledge of managed care and insurance requirements.
- Strong ability to multi-task while also maintaining professional demeanor.
- Demonstrated skills include exceptional customer service, strong organizational and problem solving.
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Patient Care Coordinator
6 days ago
New England College of Optometry Boston, MA, US, United States: The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse sett ...
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patient financial coordinator
1 week ago
Tufts University Boston, MA , USA, United StatesOverview · Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members o ...
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Patient Care Coordinator
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Fortune 500 Boston, United StatesClient: Fortune 500 · Job Title: Patient Care Coordinator · Location: Jamaica Plain, MA · Duration: 06 Months (Extension Possible) · Schedule: Mon – Fri; 08:00 AM – 05:00 PM EST · Pay Rate: $19.80/hr on W2 · ...
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patient care coordinator
5 days ago
New England College of Optometry Boston, MA , USA, United StatesApply · Description · The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to prac ...
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Patient Care Coordinator
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Ortho Sport and Spine Physicians Boston, United StatesOrtho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and ...
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Patient Care Coordinator
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New England College of Optometry Boston, United States: The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse sett ...
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Patient Financial Coordinator
1 week ago
Tufts University Boston, United StatesOverviewTufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members of t ...
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patient access coordinator
1 week ago
Partners Healthcare System Boston, MA , USA, United StatesThe Patient Access Coordinator is responsible for scheduling and registering patients for services utilizing enterprise wide computerized scheduling and registration systems and multiple software applications. The employee will have interactions with patients and their families, ...
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patient care coordinator
2 weeks ago
Atlantic Group Boston, United StatesA reputable hospital in Boston is looking for a Care Coordinator to join their team. · The Care Coordinator (Manager) is responsible for managing care insurance referral requests for patients of Primary Care Practices and emphasizing patient-centered care, timeliness, quality, a ...
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patient access coordinator
5 days ago
Mass Eye and Ear Boston, MA , USA, United StatesThe Patient Access Coordinator is responsible for scheduling and registering patients for services utilizing enterprise wide computerized scheduling and registration systems and multiple software applications. The employee will have interactions with patients and their families, ...
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Patient Care Coordinator
1 week ago
New England College of Optometry Boston, United States: · The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse se ...
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Patient Service Coordinator
1 week ago
Sigma Boston, United StatesMGB Patient Service Coordinator - Boston,MA - 13 Weeks Contract · Sigma Healthcare Teamis currently looking for a Patient Service Coordinator to work onsite at our client's location in Boston, MA. · Shift : · 08:30 - 17:00 · Summary: · The Patient Service Coordinator interact ...
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patient coordinator ii
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Beth Israel Lahey Health Boston, MA , USA, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Job Description: · Full Time Days; No Weekends · The Patient Coordinator ...
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Patient Service Coordinator
2 weeks ago
Sigma Boston, United StatesMGB Patient Service Coordinator - Boston,MA - 13 Weeks Contract · Sigma Healthcare Teamis currently looking for a Patient Service Coordinator to work onsite at our client's location in Boston, MA. · Shift : · 08:30 - 17:00 · Summary:The Patient Service Coordinator interacts w ...
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Patient Registration Coordinator
5 days ago
Tufts University Boston, United StatesOverview: · This is an on-site position. · Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Tufts Dental Facilities for Persons with Special Needs (TDF) is a network of seven out ...
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Patient Registration Coordinator
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Colorado Center for Reproductive Medicine Boston, United StatesCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, y ...
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Patient Services Coordinator
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Knewin Boston, United StatesUnder the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and au ...
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Patient Services Coordinator
2 days ago
Fenway Health Boston, United StatesApply · Job Type · Full-time · Description · Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and ...
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Patient Services Coordinator I
1 week ago
Mass General Brigham Boston, United States(75%) The PSC I is responsible for greeting patients as they arrive for appointments as well as completing patient check-in and check-out processes in a timely manner. Specific tasks include: Check-In - Verifies patient identity upon patient initial Patient Services, Coordinator, ...
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Patient Services Coordinator III
1 week ago
Massachusetts General Hospital Boston, United StatesUnder the direction of the Administrative Manager and the Clinical Team, the Patient Services Coordinator III performs the responsibilities outlined below. Schedules initial, follow-up, and multi-disciplinary patients (with multiple providers) Coordi Patient Services, Coordinator ...
new patient coordinator - Boston, MA , USA, United States - Joslin Diabetes Center
Description
Overview
The New Patient Coordinator is responsible for providing patients with an excellent experience in obtaining access to the Joslin clinics.
The New Patient Coordinator will have interactions with patients and their families, physicians, physician office personnel and others in obtaining and recording the information necessary for effective scheduling and accurate registration while maintaining a focus on excellent customer service and patient confidentiality.
Schedule for this role will be 8:30am-5:00pm (Monday-Friday)After initial training/orientation onsite, the role has hybrid option available.
As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Responsibilities
