- Answer incoming telephone calls, greet and check in/check out patients in a professional, courteous, and timely manner
- Acquire full knowledge of patient practice management software
- Schedule patients for appointments, follow up with no shows, and communicate any billing issues prior to appointments
- Accurately obtain and enter all demographics information
- Collect insurance co-pays or self-pay balances. Communicate with the billing department regarding issues and clarifications involving billing
- Review billing benefits tab to ensure that appropriate procedures and diagnosis codes have been designated by provider
- Maintain and ensure HIPAA compliance with patient medical records and personal health information
- Prepare paperwork for the next clinic day next day, confirm appointments, reconcile cash box on a daily basis. Promote culturally competent care and proactively make provisions for linguistically competent care
- Respond to staff doctor needs before, during, and after patient exam
- Understanding the specifics related to various appointment types, proactively seek patient referrals and prior authorizations when needed
- Notify Specialty Care Coordinator about all contact lens orders and dispense contact lenses to patients
- This position works at a computer station for extended periods of time
- Other duties as required
- 3 plan options for BCBS medical coverage (employer subsidized at 75% or greater)
- Mental Health and Wellness benefits
- BCBS Dental
- Discounted vision services
- 13 paid holidays and generous paid time off for sick, vacation, and personal days
- Employer-paid life insurance, and short-term and long-term disability
- Voluntary Insurance: life, critical illness, hospital indemnity, accident,
- Voluntary Benefits: employee discounts and pet insurance
- 9% employer contribution to a 403(b) retirement plan after 1 year of service with no vesting schedule or match requirement
- Qualified Public Service Loan Forgiveness Employer
- At least one full year demonstrated experience in a customer service setting, preferably six months receptionist experience in a health care setting required
- Spanish or Creole proficiency preferred
- Experience in eye care practice administration highly preferred
- Knowledge of reception tasks, office policies/procedures, paperwork needed
- Knowledge of customer service concepts and techniques needed
- High school diploma required
- Strong interpersonal skills necessary in order to deal effectively and courteously with patients, families and co-workers
- Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff and other visitors
- Ability to organize and prioritize tasks effectively.
- Ability to read, understand and follow oral and written instructions in order to prepare medical records, collect payments and schedule appointments
- Ability to review and enter patient information accurately
- Excellent ability to use technology including typing skills, scanning, faxing, familiarity with G (Google) Suite and Microsoft Office
- Following the HIPAA guidelines, exchange patient related information with a variety of clinic personnel.
- Ability to organize and prioritize tasks effectively.
- Ability and willingness to drive between locations if necessary (Commonwealth Ave. Boston and Washington Street, Roslindale)
- Ability to perform well in a fast-paced environment
-
Care Coordinator
3 weeks ago
Boston Medical Center Boston, United StatesPosition: Care Coordinator · Department:Long Term Supports and Services- BAP Program · Schedule: Full Time · POSITION SUMMARY: · The role of the Long Term Services and Supports (LTSS) Care Coordinator is to provide LTSS care planning, care team participation, LTSS coordinatio ...
-
care coordinator
2 weeks ago
UPHAMS CORNER HEALTH CENTER Dorchester, Boston, MA, USA, United StatesJob Details · Job Location · 415 Columbia Rd - Dorchester, MA · Description · Upham's Corner Health Center is non-profit organization committed to providing high quality, low cost, culturally sensitive, and community-based health and social services to the residents of North Dorc ...
-
Care Coordinator
16 hours ago
2LIFE COMMUNITIES Boston, MA, US, United StatesProvide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues. · ESSENTIAL JOB FUNCTIONS · Conduct periodic assessments of residents' social, psychological, cognitive, and physical status and d ...
-
Care Coordinator
1 day ago
Boston Medical Center Boston, United StatesDepartment: Long Term Supports and Services - BAP Program · Schedule: · Full Time · POSITION SUMMARY: · The role of the Long Term Services and Supports (LTSS) Care Coordinator is to provide LTSS care planning, care team participation, LTSS coordination, and support transitions o ...
-
Care Coordinator
5 days ago
Bond Vet Boston, United StatesBond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this des ...
-
Care Coordinator
1 week ago
Spaulding Rehabilitation Boston, United StatesCare Coordinator (LCSW DescriptionSummaryWork directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverage, physical ...
-
Care Coordinator
1 week ago
Spaulding Rehabilitation Boston, United StatesCare Coordinator (LCSW · Description · Summary · Work directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverag ...
-
Care Coordinator
1 week ago
Brigham and Women's Hospital Boston, United StatesJob Description - Care Coordinator (LCSW SummaryWork directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverage, p ...
-
Care Coordinator
1 week ago
Spaulding Hospital-boston & Cambridge(srn Srh Shc) Boston, United StatesSummaryWork directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverage, physical access to their home, specialized ...
-
Care Coordinator
2 weeks ago
2Life Communities Boston, United StatesJob Description · Job Description · Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues. · ESSENTIAL JOB FUNCTIONS · Conduct periodic assessments of residents' social, psychological ...
-
Care Coordinator
1 week ago
Brigham and Women's Hospital Boston, United StatesJob Description - Care Coordinator (LCSW · Summary · Work directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance cover ...
-
Care Coordinator
1 week ago
Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Boston, United StatesSummary · Work directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverage, physical access to their home, special ...
-
RN Care Coordinator
2 weeks ago
Brigham & Women's Hospital(BWH) Boston, United StatesGENERAL SUMMARY / OVERVIEW STATEMENT · RN CARE COORDINATOR (CASE MANAGER) / PER DIEM / ROTATING / BWH CARE CONTINUUM · Brigham and Women's Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. W ...
-
Patient Care Coordinator
2 weeks ago
Fortune 500 Boston, United StatesClient: Fortune 500 · Job Title: Patient Care Coordinator · Location: Jamaica Plain, MA · Duration: 06 Months (Extension Possible) · Schedule: Mon – Fri; 08:00 AM – 05:00 PM EST · Pay Rate: $19.80/hr on W2 · ...
-
Patient Care Coordinator
16 hours ago
New England College of Optometry Boston, MA, US, United States: The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse sett ...
-
LTSS Care Coordinator
1 week ago
Justice Resource Institute Boston, United States· Do you want to work for an agency that cares about clients and staff? · Do you want to work for an agency that has been voted a TOP PLACE TO WORK for 9 years in a row · Do you want to use your skills to help others? If you said yes to this, we at JRI are looking for you · JU ...
-
Care Mgmt Coordinator
6 days ago
Boston Children's Hospital Boston, United StatesJob SummaryThe Care Management Coordinator will be responsible for the following:Independently processing referrals for care management including, but not limited to, medications, skilled and private duty nursing, infusion and enteral therapy services, durable medical equipment a ...
-
Patient Care Coordinator
2 weeks ago
New England College of Optometry Boston, MA, US, United States: The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse sett ...
-
Patient Care Coordinator
3 weeks ago
New England College of Optometry Boston, United States: The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences. NECO graduates compassionate and skilled optometrists prepared to practice in diverse sett ...
-
managed care coordinator
2 weeks ago
Beth Israel Lahey Health Boston, MA , USA, United StatesJob Type: Regular · Time Type: Part time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 20 · Work ...
patient care coordinator - Boston, MA , USA, United States - New England College of Optometry
Description
ApplyDescription
The New England College of Optometry (NECO) prepares the next generation of eye care providers, educators, and innovators through a rigorous curriculum and extensive clinical experiences.
Located in the heart of Boston's Back Bay, the College is a small, independent graduate institution that currently enrolls students from 34 states and 8 countries.
The College has its teaching location at 424 Beacon Street, Boston and three owned and operated eye clinics (Boston and Roslindale, and at Perkins).
NECO has an exciting opportunity in our Boston Clinic for a Patient Care Coordinator.NECO Center for Eye Care is the affiliated clinical system of the New England College of Optometry, a professional graduate school in Boston's Back Bay.
The PCC position will be located at 4199 Washington St #2, Roslindale. This is a full-time position that reports to the Lead Patient Care Coordinator.
The Patient Care Coordinator must have a strong professional work ethic and be willing and able to manage multiple priorities.
The PCC must also be a caring individual with excellent customer service skills and exceptional attention to detail to work at the front desk assisting patients must be proactive, creative and have a high level of energy and enthusiasm.
Patient Care Coordinator Responsibilities
This full-time position including Saturdays (dates to be discussed with the Lead Patient Care Coordinator, but we can be flexible on the dates worked).
NECO is an Equal Opportunity employer and encourages all qualified candidates to apply.
Salary:
$23
The NECO Commonwealth Eye Care Clinic has free parking available to its staff.
New England College of Optometry offers a robust benefits program including:
Patient Care Coordinator Requirements:
Salary Description
$23
&v=024){kind=logo}
