- Direct responsibility for the development and execution of site strategies that align with the eCommerce goals.
- Collaborate with Marketing, Content, and Product teams to create site experiences for campaigns, product initiatives, tests, and always-on programs, ensuring accurate messaging, timing, and capabilities needed to execute.
- Analyze and monitor page performance and user behavior across site landing pages, generate data-driven hypotheses that inform strategies, and uncover areas of opportunity to improve the customer experience.
- Develop a deep understanding of MakerPlace site visitors through data, insights, and cross-functional partnerships (Analytics, Product, Growth teams) and use those insights to inform site strategy.
- Collaborate with SEO teams on initiatives and content opportunities that improve website visibility and performance.
- Work closely with the Site Merchandising Manager on digital advertising execution and implement online marketing strategies and integrations to improve e-commerce performance and exceed digital KPI targets.
- Bachelor's degree in Merchandising, Business, Marketing, Communication, or related field required, or equivalent experience.
- 3+ years experience in site merchandising, e-commerce, business development, Digital Marketing, or equivalent.
- Proven ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong customer obsession focused on building the right site experience for our customer.
- Experience using reporting tools (SQL, Looker, etc.) is a plus.
- Proficient in Microsoft Office, Excel, and PowerPoint or equivalent Google Suite applications.
- Strong understanding of trends and cultural environment.
- Collaborative, inter-personal, self-starter with a "can-do" attitude
- Ability to think creatively, strategically, and technically.
- Resourceful self-starter who works well independently and as part of a team and can adapt quickly to changing priorities.
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Seller Experience Specialist
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · As a Seller Experience Specialist, MakerPlace, you will manage the development and execution of strategic initiatives to: (1) attract, engage, and retain Sellers, and (2) enhance Seller satisfaction for repeat engagement and loyalty. During a typical da ...
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Seller Experience Specialist- Remote
3 weeks ago
Michael's Inc Irving, United StatesSupport Center - IrvingAs a Seller Experience Specialist, MakerPlace, you will manage the development and execution of strategic initiatives to: (1) attract, engage, and retain Sellers, and (2) enhance Seller satisfaction for repeat engagement and loyalty. During a typical day, y ...
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Seller Experience Specialist- Remote
3 weeks ago
Michael's Inc Irving, United StatesSupport Center - IrvingAs a Seller Experience Specialist, MakerPlace, you will manage the development and execution of strategic initiatives to: (1) attract, engage, and retain Sellers, and (2) enhance Seller satisfaction for repeat engagement and loyalty. During a typical day, y ...
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Seller Experience Specialist
3 days ago
Michaels Stores Irving, United StatesSupport Center - Irving · As a Seller Experience Specialist, MakerPlace, you will manage the development and execution of strategic initiatives to: (1) attract, engage, and retain Sellers, and (2) enhance Seller satisfaction for repeat engagement and loyalty. During a typical da ...
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New Store Set-Up Specialist
2 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · The Set-up Specialist's responsibility is the completion all activities required for a new store, relocation, remodel or other type of project from fixture installation through soft opening and the implementation of all MIK SOP's and Best Practices. · ...
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Supervisor - Targeted Marketing
2 weeks ago
Michael's Inc Irving, United StatesSupport Center - IrvingThe Supervisor - Targeted Marketing is responsible for supervising and executing Michaels' email marketing. High-level responsibilities include the day-to-day supervision of the email life cycle while collaborating with multiple business owners. · Major Ac ...
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Sales and Merchandise Programs Specialist
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · The Sales and Merchandise Programs Specialist will be responsible for first and third-party gift cards at Michaels stores and helium balloon program management. This role will be responsible for all aspects of the gift card business, from weekly vendor ...
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Sales and Merchandise Programs Specialist
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · The Sales and Merchandise Programs Specialist will be responsible for first and third-party gift cards at Michaels stores and helium balloon program management. This role will be responsible for all aspects of the gift card business, from weekly vendor ...
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Talent Acquisition Specialist
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · Under the direction of the Support Center Talent Acquisition Team Lead, the Support Center Talent Acquisition Specialist is a strategic partner in sourcing, interviewing and evaluating internal and external candidates for support center opportunities wi ...
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Operations Specialist
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - IrvingThe Operations Specialist - Multi-Media Communications is responsible for the creation and delivery of multimedia content and communications for Michaels Stores, Inc. field organization. This position will focus primarily on video development, filming, and ...
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Supervisor - Targeted Marketing
3 weeks ago
Michaels Stores Irving, United StatesSupport Center - Irving · The Supervisor - Targeted Marketing is responsible for supervising and executing Michaels' email marketing. High-level responsibilities include the day-to-day supervision of the email life cycle while collaborating with multiple business owners. · Majo ...
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Operations Specialist
1 week ago
Michaels Stores Irving, United StatesSupport Center - Irving · The Operations Specialist - Multi-Media Communications is responsible for the creation and delivery of multimedia content and communications for Michaels Stores, Inc. field organization. This position will focus primarily on video development, filming, ...
Merchandising Optimization Specialist, MakerPlace - Irving, United States - Michaels
Description
Support Center - IrvingAs a Merchandising Optimization Specialist, MakerPlace, this role will partner to scale MakerPlace from its nascency to a fully operating and optimized business unit. Because MakerPlace is still a startup, this role will be dynamic and evolve as the business unit matures & evolves. As such, a self-starter with comfort in ambiguity will thrive.Major Activities
Other duties as assigned
Minimum Knowledge/Skills/Abilities
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit )
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit . )
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
