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    PBX Operator|Ideal Services - Austin, United States - Omni Hotels

    Omni Hotels
    Omni Hotels Austin, United States

    3 weeks ago

    Omni Hotels background
    Description
    Location

    Barton Creek Resort & Spa


    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards.

    If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.


    Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

    We embody a culture of respect, gratitude and empowerment day in and day out.

    If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description

    Omni Hotels & Resorts is seeking PBX Operator | Ideal Services Agent for the beautiful new Barton Creek Resort & Spa

    If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

    To direct and assist guest and employees with communication needs in accordance with Omni standards.

    Responsibilities


    • Answer incoming telephone calls to the hotel efficiently and courteously.
    • Direct phone calls and messages to appropriate personnel or guest.
    • Assist all guests and employees.
    • Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
    • Recording and making Wake up calls.
    • Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio.
    Qualifications


    • Computer skills required.
    • Must have the ability to work alone, with others, and remain at work station for entirety of shift.
    • Must be able to work a flexible schedule including, weekends and holidays.
    • Must have customer service experience with excellent written and especially verbal communication skills.
    • Must be able to sit for extended periods of time.
    Omni Hotels & Resorts is an equal opportunity employer.

    The EEO is the Law poster and its supplement are available using the following links:
    EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
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