Amaya Host - San Diego, United States - FAIRMONT
Description
Company Description
Just east of the Pacific and slightly north of Expectation.
Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged.
We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
Job Description Amaya Host**Rate of Pay: $18.03/hr
The Host will greet and assist guests in a positive, polite and professional manner. They will also maintain a proactive approach to solving any guest's questions or problems. The Host will anticipate guests' needs, and respond appropriately with a sense of urgency.
Job responsibilities include; although are not limited to:
- Display a congenial appearance and is well groomed at all times.
- Communicate all reservations and guest comments to management and servers.
- Welcoming guests to restaurant.
- Coordinating the seating of guests and managing reservations.
- Answer all phone calls received at the hostess stand.
- Maintain cleanliness and organization of hostess stand and entryway.
- Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
- Communication of guest profile and expectations is essential to relay forward to servers and management.
- Perform general clerical tasks including utilization of Open Table.
Qualifications Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Food Handlers Card required.
- High School graduate
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written
- Must possess basic math skills and the ability to use a calculator.
- Must possess basic computer skills.
- Ability to solve problems and make rational decisions.
- Knowledge of Restaurant operations, its services, and facilities.
- Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Most work tasks are performed indoors. Temperature generally is moderate and controlled by Restaurant environmental systems.
- Position requires walking and giving direction most of the working day; must be able to stand and exert wellpaced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert wellpaced ability to multitask in a calm manner on a timely basis.
- Must be able to exert wellpaced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
- Must be able to lift up to 30 lbs. on a regular and continuing basis.
- Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity
Grooming:
- All Colleagues must maintain a neat, clean and wellgroomed appearance per Fairmont Grand Del Mar. A conservative, simple and elegant style is preferred.
Additional Information Our commitment to Diversity & Inclusion**: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
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