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    Estimator - White Oak, United States - White Sands Collision LLC

    White Sands Collision LLC
    White Sands Collision LLC White Oak, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The Estimator is central to maximizing productivity, sales and efficiency. The Estimator's primary responsibilities can be grouped into the following categories:

    • Meet the customer's needs and close the sale

    • Write a complete and accurate estimate

    • Track the job through the repair

    Accountability & Responsibility of Position

    Sales and Customer Service

    • Assist in greeting the customer and identifying and addressing their individual needs for an exceptional customer experience

    • Determine the drop date and target delivery date

    • Confirm customer contact, marketing information and special concerns and enter in the management system

    • Ensure all work is consistent with current company labor rates

    Participate in the Repair Plan

    • Photos

    • Repair Analysis

    • Profit-match parts as applicable

    • Order supplemental parts as required

    • Upload supplement as necessary to the insurance company

    Track the Job Through The Repair


    • Identify and capture any additional parts that may be needed

    • Keep the RO paperwork and estimate up to date with all supplemental items

    • Assist in Quality Control checks throughout the repair

    • Maintain strong relationships with all insurance adjusters

    General

    • The Estimator must possess a positive attitude with fellow team members, vendors, customers, and insurance company representatives and portray a professional business image.

    • Participate in daily release meetings in order to provide key information to team members

    • Adopt work habits that are in accordance with the company employee policy manual

    • Maintain a safe and clean environment in which to work that reflects the excellent working conditions of the company

    • Assist the Production Manager with any and all requested tasks

    • Extend working hours as necessary to accommodate workload

    • Participate in weekly and monthly company meetings as requested

    • Be willing to attend any and all training programs to enhance performance both personally and professionally

    • Be willing to travel as required for training and other company programs

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