Customer Service Representative - Pickerington, United States - Scopeair

Scopeair Pickerington, United States

3 weeks ago

Description

** Customer Service Representative - Pickerington Office**

**Job Category****:** Branch Delivery **Requisition Number****:** CUSTO003319 Showing 1 location **Job Details**

**Description**

**RESPONSIBILITIES**

Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, and assisting customers with account questions

Answer questions regarding Bank services and perform a variety of account maintenance

Serve as source of information and guidance to Teller staff

Cross sell services and perform related clerical functions as required

Process miscellaneous customer requests, such as stop payments, automatic transfers, check orders, checkbook balancing, etc.

Review, complete and assist customers with basic lending applications including consumer loans and personal loans

Process wire transfers within designated authority

Process lan Visa credit applications and Checkline applications

Assist or refer customers with any questions or problems as they arise

Respond to customers with inquiries and transaction requests made by the phone, mail and website

Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data as needed

Assist with teller line coverage as staffing levels demand

Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks

Maintain awareness of and adherence to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Service Excellence standards

Other duties as assigned

Review, complete and assist customers with intermediate lending applications including mortgage and HELOC Independently research and resolve account issues

**DESIRED KNOWLEDGE, SKILLS AND ABILITIES**

Thorough understanding of Bank products and services

Familiarity with Bank and branch functions, policies and procedures

Strong oral and/or written communication skills

Well organized

Ability to maintain an effective workflow

Able to work well under pressure and in a fast paced environment

Basic to intermediate skill in Microsoft Office programs and proficiency in web-based applications

**EDUCATION AND EXPERIENCE**

Must possess High School Diploma or equivalent

Two or more years teller experience preferred

Thorough understanding of Park National Bank guidelines, policies, and procedures

**SCHEDULE**Branch Office hours are Monday through Thursday 9am to 5pm, Friday 9am - 6pm and Saturday 9am - Noon. Position is expected to work at least 2 Saturdays a month.

This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require ** ** hours per week.

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Team Player****:** Works well as a member of a group

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Functional Expert****:** Considered a thought leader on a subject

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**:**

**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**

Customer Service Representative

2 weeks ago

Custom Fabricating & Supplies Franklin, United States

Custom Fabricating & Supplies, a recognized leading provider of industrial masking products and solutions, is looking for a self-motivated and experienced Customer Service Representative to join our team at our location in Franklin, WI. The Customer Service Representative is ofte ...
Customer Service Representative

3 weeks ago

Jay Gemes - State Farm Agent Columbus, United States

**Position Overview**: · Are you ready to join a dynamic team that's been making waves in the insurance industry since 2012? Look no further Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Colorado and a remote presen ...
Member Service Representative

1 week ago

CME Federal Credit Union Pickerington, United States

Job Type · Full-time · Description · At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well Here are just some of the ...
Customer Service Representative

5 days ago

Velocity Enterprises Franklin, United States

"We move people, people move us. Leave Germany, head to Portugal: Dreamy coastlines, idyllic landscapes, and mild climate, among many other things, await you in Portugal. We are looking for customer service representatives (m/f/d) for an international service company through dire ...
Customer Service Representative

7 hours ago

Creative Financial Staffing Pickerington, United States

Customer Support Specialist · A local auto-focused organization is on the lookout for a Customer Support Specialist to handle administrative tasks and deliver exceptional customer service · ABOUT THE ORGANIZATION · Our client is a local entity in need of a Customer Support Spe ...
Customer Service Representative

1 week ago

Pick n Save - Kroger Columbus, United States

Customer service representatives oversee front end operations during their shifts. · Help the cashiers with questions or pricing issues directly at the registers along with liquor scans for minor cashiers. · Cover the customer service desk to assist with lottery, money orders, mo ...
Customer Service Representative

5 days ago

Matrix Dynamics Rushville, OH, United States Freelance

- **Full-time** · - Location: · - **Berlin** · - Do you have a strong customer orientation? Do you enjoy advising and interacting with people? · - Then apply now as a customer service representative (m/f/d). · Perspectives · - A permanent employment contract with vacation and Chr ...
Customer Service Representative

5 days ago

Krones North America Franklin, United States

JOB DESCRIPTION: · We are looking for a dynamic and energetic individual to join our Life Cycle Services Spare Parts Team here at KRONES. This position is responsible for aftersales customer suppor, delivering personalized Spare parts related support for Krones customer base; ide ...
Customer service representative

5 days ago

ZephyrTech Amanda, United States

About us: · The EXTERN Metering Services GmbH has been a successful family-owned company since 1991, specializing in heating and operating cost billing, as well as the installation of measuring technology and smoke detectors. WE WILL TELL YOU EVERYTHING ELSE IN A PERSONAL CONVERS ...
Telephone Customer Service Representative

5 days ago

Titan Industries Obetz, OH, United States Freelance

We are currently seeking Call Center Agents/Telephone Customer Service Representatives (m/f/d) to support our customer management team in the field of dental insurance in Obetz, OH. · As a Telephone Customer Service Representative (m/f/d) or Call Center Agent (m/f/d), your respon ...
Customer Service Representative

5 days ago

Apex Solutions Lake Darby, United States

About the Company · We are an essential partner in the field of motor management for combustion engines, generators, and turbines, with our experience and innovative power in control and drive technology. With dedication, we develop the perfect solution for emission reduction and ...
Bilingual Dental Services Representative

2 weeks ago

Dental Associates Ltd Franklin, United States

**Company Perks** · As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patie ...
Technical customer service representative

5 days ago

Apex Dynamics Dublin, United States

MIWE makes baking simple. With more than 700 employees, we develop and manufacture everything that makes the life of a baker easier at two locations in Germany - from compact baking stations to large-scale industrial ovens, from sophisticated climate and refrigeration technology ...
Sales representative in the internal service

3 weeks ago

Infinity Systems Franklin, United States

Are you looking for a job with a future? In a family-owned company? Then we should get to know each other. · EBERO FAB is the nationwide infrastructure expert. With over 200 employees at 14 locations, we prepare our customers for the infrastructure of the future - from energy and ...
Member Services Representative

2 days ago

Planet Fitness Canal Winchester, United States

Job Summary · The Member Services Representative (Mon-Thurs 2pm-10pm & Fri 2pm-9pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and ...
Member Services Representative

2 weeks ago

Planet Fitness Canal Winchester, United States

Job Description · Job DescriptionJob Summary · The Member Services Representative (Mon-Thurs 2pm-10pm & Fri 2pm-9pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and ...
Member Services Representative

3 weeks ago

Planet Fitness Canal Winchester, United States

Job Description · Job DescriptionJob Summary · The Member Services Representative (Monday-Friday 9am-3pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · E ...
Member Services Representative

2 weeks ago

Planet Fitness Canal Winchester, United States

Job Description · Job DescriptionJob Summary · The Member Services Representative (Mon-Thurs 3PM-10PM, and Fri 3PM-9PM) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members a ...
Customer Service Representative

1 week ago

Park National Bank Canal Winchester, United States

Park is committed to the growth and development of our associates. Therefore, internal applicants will be considered ahead of external applicants. Even if you do not meet 100% of the qualifications, we encourage you to apply. · RESPONSIBILITIES Serve customers, prospective custo ...
Customer Service Representative

1 week ago

Park National Bank Canal Winchester, United States

Park is committed to the growth and development of our associates. Therefore, internal applicants will be considered ahead of external applicants. Even if you do not meet 100% of the qualifications, we encourage you to apply. · RESPONSIBILITIES Serve customers, prospective custo ...