Business Analytics Ld Analyst - New York, United States - Citi

Citi

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Business Analytics lead will be joining the PPM Product Analytics team within the larger US Personal Banking Analytics organization. This role is responsible for driving business growth by scaling adoption of Citi Travel platform for existing card customers.

This lead will also develop analytically driven strategies and recommendations to improve customer engagement & loyalty by optimizing digital funnel conversion and driving customers to use Citi Travel and create forward looking forecast in partnership with Marketing, Product and Finance organization.

This role particularly requires a combination of strategic thinking and excellent communication skills to successfully guide and influence external and internal partners and senior leadership.

Responsibilities:

Gathers operational data from various cross functional stakeholders to examine past business performance
Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

Qualifications:

610 years of experience
Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services

Education:

Bachelors/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location:

New York New York United States
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Primary Location Full Time Salary Range:
$142, $213,480.00

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Anticipated Posting Close Date:

May 14, 202- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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