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Grand Prairie

    Service Engineer - Grand Prairie, United States - Safran Helicopter Engines

    Safran Helicopter Engines
    Safran Helicopter Engines Grand Prairie, United States

    4 weeks ago

    Default job background
    Full time
    Description

    Provides Technical Support to Field Representatives & Customers – Maintains visibility on the Performance & Reliability of SafranHE engines in service

    Essential Duties and Responsibilities:

  • Provides technical support to Field Representatives & customers via phone, email, fax, and/or visits
  • Prepares/validates technical agreements under design office delegation
  • Acts as "in-service incident" investigation coordinator (member of the EPE team) & generates investigation report(s)
  • Develops engine maintainability – initiates associated maintenance procedures revision,
  • Analyses removals, maintains records, & performs periodic analysis of reliability for engines in service
  • Must have proficiency in written and spoken English
  • Domestic and International Travel Required: 10%

    Scopes and Accountabilities:
  • Defines project objects and develops procedures, identifies problems, and recommends solutions; requests expenditure.
  • Has authority to act at his own discretion, with short-term review by the Director of Engineering Support.
  • Divulging confidential and/or sensitive information could lead to damage to the reputation and/or competitive posture of the corporation.
  • Errors may lead to a high risk of major damage to the organization resulting in the need to create totally new approaches.

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