- Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Other duties as assigned.
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
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Night Auditor
3 weeks ago
Hilton Hotels & Resorts Charleston, United StatesAs Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you Night Auditor, Auditor, Suite ...
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Night Auditor
2 weeks ago
Hilton Hotels & Resorts Charleston, United States Part timeAs Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you Night Auditor, Auditor, Part ...
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Night Auditor
1 week ago
Hilton Hotels & Resorts Charleston, United StatesAs Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you Night Auditor, Auditor, Suite ...
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Night Auditor
2 weeks ago
Hilton Hotels & Resorts Charleston, United States Part timeAs Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you Night Auditor, Auditor, Part ...
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Night Auditor
3 weeks ago
Hilton Charleston, United States Part timeA Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As Night Auditor, you would be re ...
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Night Auditor
3 weeks ago
Hilton Charleston, United States Part timeA Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As Night Auditor, you would be re ...
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Night Auditor
2 weeks ago
Hilton Charleston, United States Full timeA Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As Night Auditor, you would be re ...
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Night Auditor
3 weeks ago
Towneplace Suites North Charleston Charleston, United States Full timeAbout Us: · TownePlace Suites by Marriott Charleston Airport Convention Center is a welcoming and vibrant hotel located near the Charleston International Airport and the North Charleston Convention Center. Our team is dedicated to providing exceptional service to our guests, and ...
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Night Auditor
3 days ago
Hampton Inn & Suites Charleston Airport North Charleston, United States Full time***Daily Pay Avaliable***A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing?As Night Au ...
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Night Auditor
2 weeks ago
Hilton Charleston, United States OTHER***Daily Pay Avaliable*** · A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As Ni ...
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Night Auditor
1 week ago
Cambria Riverview - Charleston Charleston, United StatesJob Description · Job DescriptionRaines Co. - Your Future is Now · $17.00 per hour · Position Summary: Supports the successful execution of all operations in the hotel operations departments primarily responsible for front desk though other departments may be included. Ensures th ...
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Hotel Night Auditor
5 days ago
SLEEP INN Charleston, United StatesJob Description · Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer s ...
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Hotel Night Auditor
5 days ago
Sleep Inn Charleston, United States· Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel ex ...
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Hotel Night Auditor
3 days ago
Sleep Inn Charleston, United StatesOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel exper ...
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Part Time Night Auditor
1 week ago
Moody Charleston, United States Part timeAt Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach hig ...
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Front Desk Agent/Night Auditor
1 week ago
McKibbon Hospitality Charleston, United StatesYou will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete Night Auditor, Front Desk, Age ...
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Full-Time Experienced Night Auditor
3 weeks ago
Marriott Charleston Charleston, United States Full timeThe purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Guest Services Agent ensuring maximum room revenues and guest satisfaction, in line with AURO Hotels' standards. · Major Res ...
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Hotel Front Desk/Night Auditor
3 weeks ago
McKibbon Hospitality Charleston, United StatesThis position does include 2 overnight/night audit shifts (11PM-7AM) · What Makes a McKibbon Front Desk Agent? · The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a ...
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Relief Night Auditor/Front Desk Agent
3 weeks ago
Auro Hotels Charleston, United States** Relief Night Auditor/Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** RELIE02108 Showing 1 location **Job Details** · **Description** · **Job Purpose** · The Beautiful Courtyard by Marriott Charleston Waterfront is seeking a dedicated Rel ...
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Part Time Night Auditor- Hampton Inn, Southridge
2 weeks ago
Remington Hotels Charleston, United States Part timeJob Description · What you will be doing · Perform all daily audit functions for front office and each outlet of the hotel. · Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and ...
Night Auditor - Charleston, United States - Shaner Hotel Group
Description
Job DescriptionThe Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner has an amazing opportunity at our Holiday Inn Express Charleston-Civic Center located in the beautiful riverfront capital of Charleston, West Virginia. We offer 195 rooms that feature our signature "great night's sleep" mattresses, plush pillows, high-speed Wi-Fi and more. The hotel also offers a fitness center, a cozy Great Room for relaxing or TV watching, and complimentary hot breakfast buffet with the world's best warm cinnamon rolls