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    Development Associate - Baltimore, United States - Health Care

    Health Care
    Health Care Baltimore, United States

    4 weeks ago

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    Description
    Job Description

    Job Description

    Overview


    The Development Associate is a member of a collaborative, community-centric Development department that strengthens relationships with donors while increasing support and awareness of the agency.

    This role is responsible for supporting department operations and donor stewardship.
    Key Role Responsibilities
    Accurately records gifts in the CRM and produces giving reports
    Guided by self-disclosure and/or publicly available information, maintains and updates donor records within the CRM
    Produces accurate and appropriately personalized acknowledgement letters/emails in a timely manner

    Ensure offers of in-kind gifts-are appropriately vetted with program staff prior to acceptance; coordinates receipt of in-kind gifts with the Clinic Administration department.

    Responds to donor inquiries to address needs and answer questions
    Supports agency involvement in workplace giving programs, federated campaigns and enrollment in donor incentive programs
    Reconciles donations with the Finance department monthly
    Provides administrative support for activities such as mailings, thank-a-thons and events
    Key Agency Responsibilities
    In addition to role responsibilities, each staff member has the following responsibilities as a part of their employment:
    Models and reinforces our core values:

    dignity, authenticity, hope, justice, passion

    and

    balance
    Actively participates in both performance improvement and advocacy activities that support the agency mission
    Protects our clients' personal health information by maintaining compliance with HIPAA and relevant health care related IT security regulations
    Performs other duties on an as-needed basis
    Knowledge, Experience and Skills

    Formal Education and Training
    High School diploma or equivalent required
    Associate's degree, preferred; relevant work experience may substitute for formal education
    Experience
    One or more years of experience working in a fast-moving environment or related field
    One or more years of experience providing customer service to a range of customers
    Experience in word processing
    Experience with data entry in spreadsheets and/or databases
    Experience with fundraising software; Salesforce preferred
    Experience in mail handling
    Skills
    Exemplifies professionalism through positivity and good customer service
    Holds self to high standards of honesty and integrity
    Persistent, action-oriented and deadline-driven
    Builds rapport; has good interpersonal and communication skills
    Learns and adapts quickly; is self-reflective

    Health Care for the Homeless is an equal opportunity employer and is committed to racial equity and inclusion. We make a particular effort to recruit and promote Black, Indigenous and People of Color (BIPOC) for open positions. BIPOC, LGBTQIA+ individuals, people with disabilities, and people with other marginalized identities are encouraged to apply.

    This is a "flexible" position:
    At least 50% of position will be remote. General telework location must be within reasonable driving distance of our Baltimore-based offices.

    #J-18808-Ljbffr
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