Store Manager - Houston, United States - SpinXpress

SpinXpress Houston, United States

2 weeks ago

Description

Job Description

SpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Retail Manager that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment.

Our service and our people are truly one of a kind and we're changing the way people think about laundry. While embarking upon a career with us, you will work with an amazing team of passionate professionals collaborating to exceed expectations in all facets of our growing business.

As Retail Manager, you will lead your team to ensure our customers are treated with excellence and leave happier than when they arrived. We are seeking a candidate with a friendly, driven, and professional attitude who can use their prior experience to lead a team, oversee daily operations, and grow with us. The ideal candidate will have a strong retail or food service experience.

What we offer:

Base pay + competitive bonus program
Discounted laundry services
Consistent, yet flexible, work schedules
Casual work environment

You will be an integral part of the organization and help drive our growth. What do you get out of it? a truly unique experience working with a startup in a consumer services industry that is about to blast off. You will be a forerunner in helping us build a service that is making its way into mass adoption. Get ready to scale your career.

Compensation:

$35,000 - $40,000 (base + bonuses)

Responsibilities:

Create a workplace culture that is consistent with SpinXpress goals and identify the mission, vision, and values of SpinXpress Recruit, interview, select, hire and employ an appropriate number of employees
Manage and improve operational practices
Track and forecast operational trends and analysis
Provide daily operations oversight for outside teams
Formalize policies and procedures in accordance with HR regulations
Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task List
Coach, mentor, and develop staff, including overseeing new employee onboarding
Empower employees to take responsibility and expect accountability with consistent feedback
Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment
Maintain employee work schedules including training, call-ins, and managing overtime hours
Maintain daily transparent communication with Senior Management
Manage the overall operational budget of stores and achieve GOP goals
Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency and output) continuously

Qualifications:

Managerial experience highly preferred
Strong history of retail or food industry experience is required
History of achieving and consistently exceeding professional goals
Enjoy being in a dynamic job where no task is above or below you
A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
Customer empathy. You empathize with customers and seek to solve problems from their perspective
Your schedule is flexible and will be willing to work weekends and evenings when necessary

About Company

About Us

Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That's The SpinXpress Way

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