Customer Service Representative/agent Assistant - Chicago, United States - State Farm Insurance

State Farm Insurance
State Farm Insurance
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative-Agent Assistant Team Member wanted for a Chicago State Farm Insurance Agency located on the north side of Chicago.



We provide:

  • Base compensation based on experience
  • Performance-driven bonuses
  • Generous paid time off including personal days and holidays
  • Profit Sharing Plan opportunity
  • Health premium allowance
  • Monday-Friday daytime shifts with weekends off
  • Comprehensive training and professional development
  • Supportive office environment
  • Growth prospects and opportunities for career advancement


Roles and Responsibilities:

  • Engage customers with a customer-centric approach to educate them on insurance options
  • Offer suitable insurance coverages to both new and existing clients
  • Handle insurance proposals across various product lines and facilitate policy closures
  • Manage midterm endorsements and insurance certificate issuance
  • Provide prompt and exceptional service to insurance clients via phone
  • Review insurance accounts to optimize discounts and ensure full coverage
  • Verify policy details for accuracy and handle cancellations effectively
  • Follow up on pending issues promptly and ensure completion of all tasks


Requirements:
-
Mandatory Property and Casualty and Life and Health Insurance Licenses:

  • Preferably with recent insurance industry experience
  • Background in sales and customer service within insurance
  • Proficiency in marketing insurance products based on customer needs
  • Ability to prioritize tasks and manage workflow efficiently
  • Strong problem-solving skills
  • Excellent communication skills with clients and colleagues
  • Proximity to our office location for convenient commuting


Important:
This role is affiliated with an independent State Farm Agent, not State Farm Companies. State Farm agents are autonomous contractors responsible for their hiring decisions. Employees of State Farm agents are not direct employees of State Farm. Agents retain full authority over employment matters for their staff.

Preferred Skills:
Insurance, Insurance Sales, Customer Service, State Farm, Property and Casualty License, Life and Health License


Salary:
$40,000 - $62,000 annually


Work Schedule:

  • Monday to Friday

Work Environment:

  • On-site in an office setting

Additional Question:

  • Are you willing to commute daily to our office on the North Side of Chicago?

Certifications:

  • Possess Property & Casualty or Life & Health Insurance Licenses? (preferred)

Location:
In person
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