Customer Service Representative - Chicago, United States - STATE FARM INSURANCE
Description
State Farm Insurance Agency seeks a bilingual spanish/english Customer Service / Sales Rep/Agent Team Member, for an in office position at a State Farm Agent's office located in on the north side of Chicago.
Benefits offered:
- Base comp plus bonus based on performance
- Paid time off
- Profit Sharing Plan
- Health prem allowance
- M-F 95 (no evenings/weekends)
- Training and professional development
- Professional office work environment
- Growth potential/opportunities for advancement
Responsibilities include but not limited to:
- Establish insurance customer relationships and follow up with insurance customers, as needed.
- Provide prompt, accurate, and friendly insurance customer service. Service can include responding to inquiries regarding insurance availability, eligibility, insurance coverages, insurance policy changes, transfers, insurance claim submissions, and insurance billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Continuous network in various ways to develop new prospective insurance customers
Requirements:
- Positive attitude
- Coachable
- Attention to detail
- Excellent communication skills written, verbal and listening
- Peopleoriented
- Organizational skills
- Selfmotivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multitask
- Provide timely and thorough activity reports to agent
Insurance Licenses required or able to obtain asap:
- Insurance experience helpful
- Bilingual Spanish
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm
Keywords:
Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales representative, Property and Casualty License, Property & Casualty License, Life & Health Insurance License, Life and Health License
Pay:
$35, $60,000.00 per year
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Inperson
- Office
License/Certification:
- Property+Casualty and/or Life/Health Insurance Licenses (preferred)
Work Location:
In person
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