-
Front Desk Supervisor
2 weeks ago
CSM Corporation Redmond, United States** Front Desk Supervisor** · **Job Category****:** Front Office **Requisition Number****:** FRONT03683 Showing 1 location **Job Details** · **Description** · This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processi ...
-
Front Desk Supervisor
1 week ago
Sonesta International Hotels Corporation Seattle, United StatesJob Description Summary · The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the ...
-
Front Desk Supervisor
2 weeks ago
BMI Hospitality Management Seattle, United StatesDo you want to work for a great company with competitive benefits and pay? The Fairfield by Marriott Inn & Suites Seattle Sea-Tac Airport looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply · Benefits: · Medical, dental, and ...
-
Front Desk Supervisor
4 days ago
Sonesta International Hotels Seattle, United StatesJob Description Summary · The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the ...
-
Front Desk Supervisor
2 weeks ago
Four Points South Seattle Airport Seattle, United StatesJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
-
Front Desk Supervisor
5 days ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
4 hours ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Help Desk Supervisor
1 week ago
KITSAP TENANT SUPPORT SERVICES, INC. Bremerton, United StatesAbout Us · Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to ...
-
Front Desk Supervisor
6 days ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
1 week ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
3 days ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
1 week ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
2 weeks ago
BMI Hospitality Management Seatac, United StatesDo you want to work for a great company with competitive benefits and pay? The Fairfield by Marriott Inn & Suites Seattle Sea-Tac Airport looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply · Benefits: · Medical, dental, and ...
-
Front Desk Supervisor
3 days ago
BMI Hospitality Management Seattle, United StatesJob Description · Job DescriptionDo you want to work for a great company with competitive benefits and pay? The Fairfield by Marriott Inn & Suites Seattle Sea-Tac Airport looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply · B ...
-
Pt Bookkeeper
1 week ago
Hannaford Esperance, United States**Address**:USA-NY-Esperance-11140 Western Turnpike · **Store Code**:Store 08255 Management · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks ...
-
Front Desk Supervisor 21-23/hr
2 weeks ago
Embassy Suites Seattle Bellevue Bellevue, United StatesJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
-
Front Desk Supervisor l Flexible Schedule
1 week ago
CSM Corporation Seattle, United States** Front Desk Supervisor l Flexible Schedule** · **Job Category****:** Front Office **Requisition Number****:** FRONT004115 Showing 1 location **Job Details** · **Description** · $500 Sign On Bonus After 90 Days · This position is responsible for the supervision of front desk ...
-
Front Desk Supervisor l Full Time
2 weeks ago
CSM Corporation Seattle, United States Full time** Front Desk Supervisor l Full Time** · **Job Category****:** Front Office **Requisition Number****:** FRONT004888 Showing 1 location **Job Details** · **Description** · **Benefits:** · $500 Sign On Bonus After 90 Days · Full Time Associates qualify for benefits (Medical, D ...
-
Puget Sound Hospitality Seattle, United StatesJob Description · Job Description · Our company · The Residence Inn by Marriott Seattle/University District is looking for a full time Front desk Supervisor to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area. · M ...
-
Front Desk Supervisor 21-23/hr
2 weeks ago
Aimbridge Hospitality Bellevue, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
Front Desk Supervisor - Lynnwood, United States - CSM Corporation
Description
** Front Desk Supervisor**
**Job Category****:** Front Office **Requisition Number****:** FRONT005094 Showing 1 location **Job Details**
**Description**
**Sign On Bonus / Benefits**
$500 Sign On Bonus After 90 Days
Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K)
**Job Duties**
Accountable for guest satisfaction by ensuring service standards are met and guests needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Responsible for interviewing, hiring, coaching, and development of front office associates.
Evaluates staff performance and coaches to ensure standards are met.
Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Ensures all required training for department employees is completed and training records are maintained.
Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
Utilizes available resources and adheres to CSM training policies.
Promotes collaboration and positive, professional work environment.
Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
Must have high attention to detail, good communication skills and leadership ability.
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures.
Conduct routine inspections of front desk operations to maintain standards per CSM, local, state and federal regulations.
Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
**Education:**
High school diploma or GED
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**