-
Customer Service Representative
2 days ago
Century Communities Newport Beach, United States**About Century Communities** · - As one of the nation's largest homebuilders and an industry leader in online home sales, we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities, and benefits to build a thriving and ...
-
Customer Service Representative
4 days ago
Hutton Power & Light Norfolk, United StatesAre you ready to ignite your career with Hutton Electric Heating & Air in Norfolk, VA? We're on the hunt for a dynamic individual to fill the role of **full-time Customer Service Representative** Imagine yourself as the hero of our customer interactions, shaping experiences and l ...
-
Customer Service Representative
3 days ago
PSI Virginia Newport News, United StatesWe were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the nation, we have found that taking a personalized approach and cultivating the relationships between clients and their customers ha ...
-
Guest Services Representative
3 days ago
Landmark Hotel Group Hampton, United States**Front Desk Agent / Guest Services Representative (flexible shifts 7am-3pm/3pm-11pm)** · **Holiday Inn Express** · **Full Time** · **$250 Signing Bonus** · At Landmark, **PEOPLE **are our business. Serving our guests, clients, and team members is our **PASSION** · Be part of som ...
-
Customer Service Representative
3 days ago
Port City Air Portsmouth, United StatesPort City Air (PCA) is a full service and multi-faceted aviation service company located at Portsmouth International Airport with operations running 24/7. · As a Customer Service Representative at Port City Air, you will have a front row seat in the exciting aviation industry, an ...
-
patient service representative
2 days ago
Bon Secours Mercy Health Suffolk, VA , USA, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **Patient Service Representative - Nansemond Suffolk Famil ...
-
patient service representative
2 days ago
Bon Secours Suffolk, VA , USA, United StatesThank you for considering a career at Bon Secours · Patient Services Representative - Cardiovascular Specialists · Job Summary: · The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process ...
-
customer service representative
3 days ago
Family Dollar Suffolk, United StatesFamily Dollar - 815A W CONSTANCE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...
-
patient service representative
2 days ago
Bon Secours Mercy Health Suffolk, VA , USA, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **Patient Services Representative** **- Cardiovascular Spe ...
-
Member Services Representative
1 week ago
Planet Fitness Suffolk, United StatesPlanet Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk-related activities including answering phones in a fr ...
-
Patient Services Representative
1 day ago
WEIL FOOT & ANKLE MANAGEMENT Suffolk, United States Full time: · ABOUT US · 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine ...
-
customer service representative
1 week ago
Family Dollar Suffolk, United StatesFamily Dollar - 557 E CONSTANCE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
-
Patient Services Representative
1 day ago
WEIL FOOT & ANKLE MANAGEMENT Suffolk, VA, United States Full timeFor over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in ...
-
patient service representative
2 days ago
Bon Secours Suffolk, VA , USA, United StatesThank you for considering a career at Bon Secours · Patient Service Representative - Nansemond Suffolk Family Practice · Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the jo ...
-
Patient Services Representative
9 hours ago
Balance Health Suffolk, United StatesJob Description · Job DescriptionDescription:ABOUT US · 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and an ...
-
Patient Services Representative
1 day ago
WEIL FOOT & ANKLE MANAGEMENT Suffolk, United StatesJob Description · Description: · ABOUT US · 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical ...
-
Customer Service Representative
1 day ago
Lendmark Financial Services, LLC Suffolk, United StatesAt Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we ...
-
Patient Services Representative
6 days ago
Balance Health Suffolk, United StatesJob Description · Job DescriptionDescription:ABOUT US · 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and an ...
-
Customer Service Representative
3 days ago
SilverLion Inc Hampton, United StatesYoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. Are you ready for an exciting career in customer service? Then star ...
-
Customer Service Representative
6 days ago
Zach Fuhrmann - State Farm Agent Suffolk, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
Member Service Representative - Suffolk, United States - Navy Federal Credit Union
Description
/ / / Job ID: 49579 **Member Service Representative (Full-Time) - Suffolk**
**Location:** VA Suffolk **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Description**
**YOUR LIFE'S MISSION: POSSIBLE**
You have goals, dreams, hobbies and things youre passionate about.
**Whats Important to You Is Important to Us**
Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And we're looking for team members who are passionate about our missionmaking a difference in military members' and their families' lives. Together, we can make it happen.
**Dont take our word for it.**
FORTUNE 100 Best Companies to Work For
Computerworld Best Places to Work in IT
FORTUNE Best Workplaces for Millennials
Forbes Americas Best Employers
**Basic Purpose**
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.
** Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.**
**Responsibilities**
Analyze, research, and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform-banking functions
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
**Qualifications**
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts, and services
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem-solving skills
Effective skill building effective relationships through rapport, trust, diplomacy, and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
**Desired -** Experience in member/customer service preferably in a call center, retail banking or financial institution
**Desired -** Experience in working in a credit union environment
**Hours:** Available Monday Saturday: hours based on business needs.
**Location:** 1202 N Main Street, Suite 140, Suffolk, VA 23434
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
**Salary Range:** $18.50 hourly to $21.50 hourly **Equal Employment Opportunity**
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
**COVID-19 Vaccine Information**
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.
**Disclaimer**
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
**Bank Secrecy Act**
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.