- Helps guests select food and beverages by presenting menu, offering cocktails
- Enters orders to POS system and records guests' choices, special dietary needs
- Keeps kitchen staff informed by noting timing of meal progression.
- Processes guest payment transactions accurately and closes out table. Balances
- Maintains the cleanliness of the work areas. Keeps area stocked.
- Prepares room for dining by clothing tables and setting decorations, condiments,
- Follows all standard food handling, sanitation, TIPS and health department
- Must wear non-slip, oil-resistant shoes. Follows all safety policies and
- Reporting to work as scheduled (on time and on regular basis) is an essential
- Completes side work before, during and after shift.
- Provide guests a high-level dining experience, while maintaining a professional
- Notifies management of unsafe conditions, needed maintenance of any
- Resolves guest complaints within scope of authority; otherwise refers the matter
- Ensures minors and intoxicated persons are not served alcoholic
- One year food service experience, preferably in a hotel/resort environment.
- Possess a basic knowledge of food and beverage preparation, hotel service
- Must have a general knowledge of wine, beer, liquors, waters and drinks served.
- Requires ability to serve needs of guests through verbal face-to-face interactions.
- Requires ability to learn and use POS computer systems used at the hotel.
- Strong attention to detail. Must be able to remain organized and handle multiple
- Ability to read and interpret documents such as safety rules, operating and
- Due to the cyclical nature of the hospitality industry, team members may be
- Must be at least 18 years of age. Must complete TIPS (Training for Intervention
- Must know all applicable health standards. Knowledge of federal, state and local
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Restaurant Server - Phoenix, United States - Pacific Hospitality Group
Description
Are you an individual who enjoys working at a continuous steady pace in a service environment? Do you enjoy working in a team-oriented culture where providing outstanding and consistent quality service to others in appreciated? Are you attentive to details and have excellent follow through?If the answer is YES, Adams Table, a brand new restaurant targeted to open in September 2021 has an opportunity for you
Position Summary:
Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service.
Primary Responsibilities/Essential Functions:
appropriate wines and answering food preparation questions.
takes immediate action to resolve in emergency situations. OSHA laws require
the use of Personal Protective Equipment (PPE) when performing work duties
that have the potential of risk to your health or safety. Team members will be
trained in the proper use and care of assigned PPE if applicable. The hotel
provides the required PPE. Team member has responsibility to report defective,
damaged or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program
and familiarizes self with current MSDS.
Other Responsibilities/Supportive Functions:
circumstances, missing items, or alleged theft.
complaints, intoxication or disruptive behavior.
Qualifications (relevant experience, education and training):
to use discretion. Must demonstrate positive attitude and professional demeanor.
Requires strong communication and interpersonal skills and commitment to a
high level of guest satisfaction.
write and understand English to understand instructions, safety rules, and
communicate with guests.
Work schedules will include working on holidays, weekends and alternate shifts.
Must have a valid current Food Handlers Card or willingness and ability to obtain
one within 30 days of employment.
to minors and intoxicated patrons.
Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify employer M/F/V/D
Job Details
Reference # 42165 Posted on 07 Mar 2023 Location(s) Hyatt Place Phoenix/Downtown - Phoenix, AZ Department Food & Beverage Career level Entry Level Hours/Status More details (document)