Jobs
>
Long Beach

    Donor Service Representative - Long Beach, United States - Salvationarmytucson

    Salvationarmytucson
    Salvationarmytucson Long Beach, United States

    5 days ago

    Default job background
    Description

    ** Donor Service Representative**

    **Job Category****:** Customer Service **Requisition Number****:** DONOR004013 Showing 1 location **Job Details**

    **Description**

    Salvation Army Command in Carson, CA is looking for a part time bilingual (English- Spanish) call center representative to assist our Donors. The ideal Donor Service Representative will have great communication skills, show accountability and can multi-task. Please review the details and job description below to see if this is a fit for you

    **ESSENTIAL JOB FUNCTIONS:**

    Ability to work with independence to resolve Supporter requests for First Contact Resolution.

    Ability to complete multiple tasks concurrently

    Utilize effective oral and written communication skills to produce an excellent experience with every Contact

    Receive inbound omnichannel contacts from current and potential supporters, providing an exceptional donor experience.

    Answer questions and assist in the resolution of supporter questions and issues.

    Complete outbound campaign contacts to Omnichannel markets

    Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc.

    Actively participate in all Contact Center training as required

    Achieve or exceed key performance metrics Quality Assurance requirements

    Originate relationship and correct applications for vehicle donations, The Salvation Army Office of Family Services of Orange County, and other TSA Programs

    **QUALIFICATIONS:**

    High School Diploma or GED is required

    Ability to communicate with excellent written and oral skills.

    Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues.

    Required Typing Speed of 40 WPM

    Required to pass typing, spelling, and reading comprehension test

    1-2 years of work experience in customer service preferred

    **PHYSICAL REQUIREMENTS:**

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

    Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis

    Vision abilities include close vision and distance vision and ability to adjust focus

    Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment

    Ability to communicate clearly on the telephone; talk and hear

    Ability to lift up to 25 lbs. on occasion

    Ability to perform various repetitive motion tasks

    **GENERAL STATEMENT****:**

    The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School or Equivalent or better.

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

  • Marriott International, Inc

    Guest Service Representative

    1 week ago

    Marriott International, Inc Long Beach, United States

    **Información Adicional** Open Availability, Full Time, Pay: $22.00/hour · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Courtyard Long Beach Downtown, 500 East First Street, Long Beach, California, United States VER EN MAPA · * ...

  • Marriott International

    Guest Service Representative

    1 day ago

    Marriott International Long Beach, United States Full time

    POSITION SUMMARY · Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contin ...

  • Experiential Group

    Customer Service Representative

    4 hours ago

    Experiential Group Long Beach, United States

    When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Ent ...

  • Aeg Worldwide Inc

    Guest Service Representative

    4 hours ago

    Aeg Worldwide Inc Long Beach, United States Part time

    Work at AEG · **Guest Service Representative - Part-Time** · **AEG Worldwide** is the worlds leading sports and live entertainment company with operations in the following business segments: · **AEG Facilities**, which with its affiliates owns, manages or consults with more th ...

  • Monstera Talent Ltd

    Customer Service Representative

    3 weeks ago

    Monstera Talent Ltd Long Beach, United States

    Job Description · Job DescriptionLooking for an opportunity to showcase your creativity and outgoing personality? · Our client is seeking dynamic individuals like you to join their team as Customer Service Representative. Whether you're seeking full-time or part-time work, we hav ...

  • Residence Inn by Marriott

    Guest Service Representative

    1 day ago

    Residence Inn by Marriott Long Beach, United States

    Residence Inn by Marriott E. Willow Street [Front Desk Agent / Concierge] As a Guest Service Representative at Residence Inn by Marriott, you'll: Greet and welcome guests; Check-in and check-out guests efficiently; Provide exceptional customer service; Handle guest inquiries and ...

  • free-classifieds-usa

    Guest Service Representative

    4 hours ago

    free-classifieds-usa Long Beach, United States

    ****Guest Service Representative - Courtyard Long Beach Downtown **** · Price: Check with seller · Published date: December 2, :03 · Modified date: December 2, 2021 · 500 E 1st St Long Beach, California, United States · Advertisement · Live Fully at Marriott International # ...

  • Bank of the Pacific

    Customer Service Representative

    5 days ago

    Bank of the Pacific Long Beach, United States

    ** Customer Service Representative** · **Job Category****:** Retail Banking **Requisition Number****:** CUSTO001052 Showing 1 location **Job Details** · **Description** · **Department:** Retail Banking · **Reports to:** Branch Manager · **FLSA Status:** Hourly/Non-exempt · ...

  • Clearwave Communications

    Customer Service Representative

    4 hours ago

    Clearwave Communications Long Beach, United States

    ** Customer Service Representative** · **Job Category****:** System **Requisition Number****:** CUSTO003934 Showing 1 location **Job Details** · **Description** · As a Customer Service Representative at Sparklight, a Cable One brand, you will consistently exceed delivery on ou ...

  • Martec Intl

    Customer Service Representative

    5 days ago

    Martec Intl Long Beach, United States

    · Position at Martec International · Who We Are: · Martec International Inc. is a division of Hinton Transportation Investments, Inc. (HTI). Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single ...

  • Mario Bujas Insurance Agency

    Customer Service Representative

    2 hours ago

    Mario Bujas Insurance Agency Long Beach, United States

    Job Description · Job DescriptionWe are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and compla ...

  • American Textile Maintenance Co.

    Route Service Representative

    1 day ago

    American Textile Maintenance Co. Long Beach, United States

    Job Description · Job DescriptionSalary: $22 - $24 an hour // DOE · About us: · We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in S ...

  • Food Allergy Institute

    Customer Service Representative

    3 days ago

    Food Allergy Institute Long Beach, United States

    Job Description · Job DescriptionJob Title: Customer Service Representative · Reports To: Director of Customer Service · Job Purpose: · The Customer Service Representative is an integral part of the daily activity of the Call Center, directing a high volume of calls to their res ...

  • AppleOne

    Customer Service Representative

    6 days ago

    AppleOne Long Beach, United States

    Job Description · Job DescriptionJob Title: Customer Service Representative · Are you a dedicated and proactive professional with a knack for customer service? We're looking for an enthusiastic Customer Service Representative to join our team · Key Responsibilities: · Order En ...

  • Navy Federal Credit Union

    Member Service Representative

    5 days ago

    Navy Federal Credit Union Long Beach, United States Part time

    / / / Job ID: 49605 **Member Service Representative (Part-Time) - Long Beach** · **Location:** CA Long Beach **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** · **YOUR LIFE'S MISSION: POSSIBLE** · You have goals, dreams, hobbies and things ...

  • American Textile Maintenance Co.

    Route Service Representative

    3 weeks ago

    American Textile Maintenance Co. Long Beach, United States

    Job Description · Job DescriptionSalary: $22 - $24 an hour // DOE · About us: · We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in S ...

  • Marriott

    Guest Service Representative

    1 week ago

    Marriott Long Beach, United States

    Additional Information Open Availability, Full Time, Pay: $22.00/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Long Beach Downtown, 500 East First Street, Long Beach, California, United States · Schedule Full-Time · Located Remotely? N · ...

  • Marriott International Inc

    Guest Service Representative

    1 week ago

    Marriott International Inc Long Beach, United States

    Additional Information Open Availability, Full Time, Pay: $22.00/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Long Beach Downtown, 500 East First Street, Long Beach, California, United States VIEW ON MAP · Schedule Full-Time · Locat ...

  • Echo Park

    Customer Service Representative

    6 days ago

    Echo Park Signal Hill, United States

    **Customer Service Representative** · 2998 Cherry Ave, Signal Hill, CA 90755, USA · Full-time · **Company Description** · EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. F ...

  • ACRISURE

    Personal Lines Customer Service Representative

    3 weeks ago

    ACRISURE Long Beach, United States Full time

    About Acrisure · : Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, ...