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Chicopee

    Central Intake - Chicopee, Massachusetts, United States - Mental Health Association - Western MA

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    Permanent
    Description
    MHA is hiring immediately for a Central Intake Coordinator.

    The Central Intake Coordinator will be an experienced customer service professional, skilled in providing a friendly, professional greeting to individuals seeking various forms of behavioral health services.

    Experience utilizing electronic health record system, proficient in computer systems, and insurance eligibility verification.

    Requirements

    Central Intake Coordinator Essential Job Functions

    Working collaboratively with individuals and community referral sources seeking services.

    Registering new individuals into the electronic health record.

    Verifying insurance eligibility, scheduling first appointment.

    Maintaining waitlist

    Working in tandem with fiscal, administrative, fiscal and program teams


    Central Intake Coordinator Requirements:
    Associate's degree or equivalent experience required.

    Office and or data entry experience is necessary.

    Bi-lingual Spanish a plus.

    Required Qualifications:

    Strong verbal and written communications skills; accuracy in work and communication; demonstration of excellent computer skills including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher and Power Point and other specialized data bases; ability to maintain confidentiality of information, ability to read, analyze and interpret information; keep systems organized and work cooperatively with variety of staff.

    Benefits

    Health Care Plan (Medical, Dental & Vision)

    Retirement Plan (403B, IRA)

    Life Insurance (Basic, Voluntary & AD&D)

    Paid Time Off (Vacation, Sick & Public Holidays)

    Family Leave (Maternity, Paternity)

    Long Term Disability

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