- Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks (I, II)
- Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes (I, II)
- Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments (I, II)
- Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota (II)
- Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC (I, II)
- Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards (I, II)
- Image and rescan over-the-counter transactions in ImageCentre software (I, II)
- Review BSA reports and create detailed notes regarding pertinent findings (II)
- Scan and index documents via FDM Scanning (II)
- Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication (I, II)
- Perform unique Premier Experiences aimed to enhance / build community / customer relations (I, II)
- Attend Customer Experience (CX) Meetings and Core Value Celebration Calls (I, II)
- Maintain a working knowledge of Choice Financial's systems, products, services, policies and procedures to recommend products or services to customers that will benefit them. Includes referrals to operating units such as insurance, wealth, mortgage and leasing (I, II)
- Maintain lobby appearance and assist in arranging pick up service for couriers (I, II)
- Order customer supplies such as checks, deposit slips and endorsement stamps through Deluxe (I, II)
- Maintain complete confidentiality with regards to customer accounts, loans and bank relationships (I, II)
- Assist with completing special projects and assignments as directed by department leadership (I, II)
- Perform duties outside normal scope as assigned (I, II)
- Maintains a working knowledge of FIS Core, HORIZON Teller Software, ImageCentre and FDM Scanning (I, II)
- Maintains a working knowledge of third party vendor systems / software / websites (I, II)
-
food service specialist
3 weeks ago
Holiday Stationstores , ND, United StatesHoliday Stationstores th Street S. [Restaurant Associate / Team Member] As a Food Service Specialist at Holiday Stationstores, you'll: Encourage customers to try the food and share food product knowledge with them; Greet the customers and provide enhanced customer care in the foo ...
-
food service specialist
3 weeks ago
Holiday Stationstores , ND, United StatesHoliday Stationstores - 101 North UNiversity Dr. [Restaurant Associate / Team Member] As a Food Service Specialist at Holiday Stationstores, you'll: Encourage customers to try the food and share food product knowledge with them; Greet the customers and provide enhanced customer c ...
-
Customer Service Specialist
1 week ago
State of North Dakota Bismarck, United StatesThe ND Office of Secretary of State is seeking a Customer Service Specialist - you will play a key role in the unit's primary purpose in the issuance of licenses, registrations, and commissions. You will review, approve, and file various documents including those related to contr ...
-
Client Services Specialist
2 weeks ago
Choice Bank Bismarck, United StatesThe Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basi ...
-
Victim Services Specialist
2 weeks ago
Mothers Against Drunk Driving Bismarck, United States Part timeResponsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance wi ...
-
Financial Service Specialist
2 weeks ago
First Community Credit Union Bismarck, United StatesJob Description · Job DescriptionAbout FCCU · FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadersh ...
-
Field Service Specialist
5 days ago
Emerson Bismarck, United StatesEmerson · Field Service Specialist - Flow Measurement · Bismarck , · North Dakota · Apply Now · You will be responsible for the installation and support of FLEXIM Flow and Analytical products with an assigned territory of California and the Mountain region, working out of ou ...
-
Field Service Specialist
5 days ago
Emerson Bismarck, United StatesEmerson · Field Service Specialist - Flow Measurement · Bismarck , · North Dakota · Apply Now · You will be responsible for the installation and support of FLEXIM Flow and Analytical products with an assigned territory of California and the Mountain region, working out of ou ...
-
store customer service specialist
3 weeks ago
Sherwin-Williams Bismarck, ND, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
2 weeks ago
The Sherwin-Williams Company Bismarck, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Store Customer Service Specialist
3 weeks ago
The Sherwin-Williams Company Bismarck, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Bismarck, United StatesJob Description · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Bismarck, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
3 weeks ago
Sherwin-Williams Bismarck, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Bismarck, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Bismarck, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Training for Specialist in Warehouse Logistics
3 weeks ago
Phoenix Industries Bismarck, United StatesTraining as a Warehouse Logistics Specialist (m/f/d) 2024 · Professional World · Training/Dual Studies Employment Type · Training/Dual Studies Location · Forchheim About Us · The Geis Group, headquartered in Bad Neustadt a.d. Saale, is a global full-service logistics provider wit ...
-
Skyline Solutions Burleigh, United StatesOutlaw gGmbH is a nationwide provider of child and youth welfare services with around 2,100 employees and a diverse range of offerings in the areas of child and youth support, child day care, and open child and youth work. · We are currently seeking a full-time or part-time Educ ...
-
IT Consultant HR Systems
2 days ago
Titan Industries Bismarck, United StatesThe Schwarz IT manages the entire digital infrastructure and all software solutions for the companies of the Schwarz Group. It is responsible for the selection, provision, operation and further development of IT infrastructures, IT platforms and business applications. In order to ...
-
Employee (m/f/d) for our Café Vital
3 weeks ago
Crimson Solutions Del City, United StatesTo strengthen our team, we are looking for · employees (m/f/d) for our Café Vital · in part-time (%) in Pfronten, Del City · Your profile · • Training as a restaurant specialist / hotel specialist or alternative qualification with · previous experience in the gastronomy industry ...
Client Services Specialist - Bismarck, United States - Choice Bank
Description
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
Work hours for this position will be between Monday and Friday from 8 a.m. to 6 p.m. along with a rotational Saturday schedule of 9:00 a.m. to 12:00 p.m.
Responsibilities
Transaction and Deposit Services
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
