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Service Manager - Hauppauge, United States - Broadway National Group
Description
Broadway National, one of Inc.5000's fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses.
Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.Job Responsibilities:
Manage a team of Mobile Technicians and Service Coordinators
Recruit and help train Mobile Technician's nationally
Develop policies and procedures to ensure smooth and efficient daily operations
Oversee and manage the department's fleet services
Provide Mobile Technician's schedules & update Outlook calendars accordingly
Source materials needed for jobs (can be via telephone or online) & keep track of delivery date
Be a liaison to our service department as workorder requests come through
Communicate daily with our mobile technicians to ensure a seamless process for all
Update service department on job(s) when necessary
(our techs in the field will often utilize in-office staff to relay messages)
Oversee and manage the department's invoice process and expense management
Be a liaison between the department and Accounting to ensure proper reporting
Preferred candidate based in Long Island, NY but willing to offer remote space with occasional travel to HQ's
Strong organizational, analytical, and quantitative skills
Valid driver's license
Detail oriented and create thinking
Intermediate skills with Microsoft Office Suite, internet, and Outlook
Medical, Dental and Vision
401 (k) Retirement savings plan (company match)
Paid vacation, sick/personal time, and floating holidays
Paid Holidays
Why Broadway?
We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company.
Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business.
We offer extensive training to new hires, providing them with the skill set needed to succeed.Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.
We are an equal opportunity employer and value diversity at our company.We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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