Account Manager - Springfield, United States - Koke New Century Inc.

Koke New Century Inc. Springfield, United States

1 week ago

Description

Job Description

Job DescriptionSalary: Commission

Selling Customer Satisfaction Is An Art Form We Take Quite Seriously

QSL Print Communications/Instaprint/Technaprint is seeking to hire an exceptional Account Manager to foster client relationships in a fast-paced commercial printing environment. Prior sales experience in marketing solutions or the print industry are a must.

Position : Account Manager

Department : Sales and Service

Reports to : Sales Manager

To Apply : please visit to submit your cover letter and resume.

Please no walk-ins or phone calls.

Broad Function

Develop strong customer relationships that lead to becoming a trusted advisor when it comes to printed projects.

Sell printing solutions in the form of printed materials, direct mail, signage, promotional products, and other printing services.

At QSL/Instaprint/Technaprint our top priority is to provide service; service through expertise built on generations of print experience, service through innovative solutions to achieve complex goals and service through accountability where 'good enough' is not synonymous with success but rather the lowest bar set for us to clear with room to spare. We are looking for someone who truly loves to serve our clients by being part of a proactive sales process.

Essential Duties

Organize and input request for quote, review estimates for rfq accuracy and quote customer's complete project
Provide complete and appropriate custom solutions for customer's print needs
Prospecting new business and build long term-partnerships
Retain and grow existing clients, including cross-selling services to increase relationship value
Communicate with internal departments to complete projects accurately and exceed client expectations
Review proofs for quality and accuracy before sending them to the client for approval
Handle customer feedback (positive and negative) quickly, appropriately and with class
Complete and maintain all paperwork, samples, proofs and assets pertinent to the order process
Continuously increase knowledge base of the trade by keeping up with new paper stocks and technical capabilities

Required Skills and Abilities

Candidates must have a thorough understanding of the overall printing process including pre-press, press, bindery and mailing
Consistent track record of sales excellence
Exhibit excellent written and verbal communication skills
Be extremely organized with acute attention to detail, efficiency and ability to multi task at times
Be comfortable and efficient using computers including the use of MS Office Suite, CRM software, internal scheduling systems, email and navigating the Internet
Exhibit the character trait of continuous improvement and desire to grow your business
Must be willing to work full time, including occasional nights or weekends to meet deadlines
Work optimally in a team environment, acting as a liaison with other departments
Authentically enjoy the whole sales process, including prospecting and meeting sales goals
Manage time effectively to maximize customer touches

Have a high school diploma or equivalent

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