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    Senior Consultant - Seattle, United States - Infosys Consulting

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    Description


    Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants.

    Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications industry consulting.

    The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including

    customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain

    .

    About the Role:


    The Senior Consultant role within the CMT consulting practice of Infosys focuses on partnering with business and technology stakeholders of our clients to help craft and execute their strategy.

    Consultants provide support to Principal Consultants and Infosys teams in different stages of projects including Strategy, Business Case definition, Requirements, Business Process Design/Re-engineering, Business Architecture, that enables our clients to meet the changing need of the global landscape.


    Basic Qualifications:
    Bachelor's degree or foreign equivalent required
    Minimum 3-5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm
    Minimum of 2 years of experience with Operational Technologies within the Communications Sector or Hi- Tech
    Knowledgeable in key areas of Communications provider/Hi Tech client domains including

    customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain

    .
    Experience as a Product Owner/Business Analyst/Prog Mgmt on large transformation programs
    Experience in process improvement in business operations – has assisted in analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future states
    Excellent communication and presentation skills, both written and verbal
    Demonstrated knowledge and experience in requirements elicitation, analysis and documentation
    Proven ability to lead projects, build strong and effective business relationships
    Ability to facilitate discussions, analyze and de-construct problems, develop structured solutions and categorize challenges in the project environment
    Highly motivated with strong analytical acumen and problem-solving skills
    Must be willing and able to travel up to 80%, depending on client requirements
    U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

    Preferred Qualifications:
    MBA or equivalent advanced degree
    3-5 years of experience working on change initiatives in communications service provider OR Hi Tech sector firms working either directly or with a reputed professional services firm
    Proven ability to deliver under tight deadlines and challenging constraints
    Experience in executing programs using Agile methodologies
    Lean / six sigma Certification
    Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
    Publish thought provoking insights on relevant Industry Trends related challenges and opportunities
    Support business development activities
    Develop market relevant points of view to generate and sustain presence in the marketplace
    Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
    • Medical/Dental/Vision/Life Insurance
    Long-term/Short-term Disability
    Health and Dependent Care Reimbursement Accounts
    Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
    401(k) plan and contributions dependent on salary level
    Paid holidays plus Paid Time Off

    About Us:
    Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology.

    With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.

    To see our ideas in action, or to join a new type of consulting firm, visit us at


    Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

    #J-18808-Ljbffr

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