- TITLE: Program Manager - Residential
- SUPERVISOR: Director of Residential Services
- HOURS PER WEEK: 40 Hours
- QUALIFICATIONS: BA or BS in the field of Human Services preferred; two
- FUNCTIONS: To oversee all the unit programming, supervise child care
- RESPONSIBILITIES:
- Interviews for new hires for assigned unit. Facilitates department orientation.
- Provides informal supervision through daily role modeling, feedback, and on the job training for unit residential counselors
- Provides formal supervision by meeting with residential counselors on a regular basis. Formal supervisions include written documentation.
- Creates formal agenda, and then facilitates, staff meetings.
- Provides annual written performance evaluations for inclusion in employees personnel files.
- Creates and distributes weekly unit work schedules, insuring adequate and effective staffing is provided for unit programming and for all assigned meetings.
- Ensures implementation of program policies and procedures.
- Ensures therapeutic, trauma-responsive, age-appropriate routines, including chores and privileges. Creates weekly outing plan. Records life skills training in each residents Connections notes.
- Ensures that the living unit is a clean, safe and therapeutic environment. Tracks unit inventories, submits purchase orders and maintenance requests as needed. Submits monthly meal and snack reimbursement reports. Distributes weekly allowance and monthly treat money.
- Maintains an effective communication system, both written and verbal, on the unit and throughout the agency. Ensures that unit logs are accurate and thorough.
- Along with the Residential Services Administration, participates in making recommendations for and evaluating the RS Program on an on-going basis.
- In conjunction with other departments within the agency, develops ICMPs and other individual treatment plans for each unit resident.
- Ensures written unit reports are prepared and submitted to residents treatment meetings.
- Reviews, approves and submits biweekly timesheets for unit staff
- Maintains TCI trainer status. Attends yearly updates. Provides TCI training formally and informally.
- Any additional responsibilities as assigned by the Director of Residential Services.
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