- Provides technical service for customers in designated sales territory and provides technical support to the account managers.
- Advises customers with catalyst screening, loading, start-up and other technical services at customer site.
- Develops professional relationships with all customers and potential customers. The customers include many levels in the organization including plant manager, engineers and plant superintendents. Represents the company in a professional manner.
- Prepares sales quotations based on customers request. The proposals include SAP entry, GIPS calculations and review of customers terms and conditions.
- Provides technical services to customers relating to selection, use and operation of catalyst products and technology.
- Performs technical service to customers through data evaluation, inspections, catalyst sample analyses, gas sample analysis and participates in catalyst screening and loading at customer site.
- Makes customer visits for mainly technical issues as assigned by Manager and prepares an internal visit report for each visit.
- Performs other duties as assigned by management and key account manager.
- B.S. in Chemical Engineering.
- Positive and personable attitude. Presentable.
- Minimum of 2 - 5 years process/production/project engineering or technical sales experience in the refining or chemical industry.
- Possess strong written and verbal communication skills in English.
- Willing to travel (primarily North America).
- Familiarity with the sulfuric acid industry will be beneficial.
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