-
Guest Experience Associate
1 week ago
Coca-Cola Atlanta, United States Part timeGuest Experience Associate will welcome and host the World to experience the history and future of The Coca-Cola Company, its Brand, portfolio of beverages and its people. As an Ambassador you bring the World of Coca-Cola Attraction and night time event business to life through e ...
-
Guest Experience Associate
1 week ago
The Coca-Cola Co. Atlanta, United States Part timeLocation(s): · United States of America · City/Cities: · Atlanta · Travel Required: · 00% - 25% · Relocation Provided: · No · Job Posting End Date: · May 20, 2024 · Shift: · Job Description Summary: · Guest Experience Associate will welcome and host the World to experience the hi ...
-
Guest Experience Associate
1 week ago
The Coca-Cola Co. Atlanta, United States Part timeLocation(s): · United States of America · City/Cities: · Atlanta · Travel Required: · 00% - 25% · Relocation Provided: · No · Job Posting End Date: · May 2, 2024 · Shift: · Job Description Summary: · Guest Experience Associate will welcome and host the World to experience the his ...
-
Customer Experience Associate
1 week ago
Weis Markets Whitehall, United StatesLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS · Location Address: · 3644 MacArthur Road · Job Description: · ES ...
-
Guest Experience Associate
2 weeks ago
Toca Atlanta, United StatesJob Description · Job Description · At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether ...
-
Member Experience Associate
4 days ago
Marcus Jewish Community Center Of Atl Atlanta, United StatesJob Description · Job Description · Member Experience Associate · 10 – 25 hours/week – potential nights and weekends · At the Marcus Jewish Community Center of Atlanta (MJCCA) we take pride in being a thriving, dynamic, and ever-evolving organization dedicated to serving over ...
-
Guest Experience Associate
1 week ago
D-BAT Atlanta Atlanta, United StatesAt D-BAT, our main goal is to provide a quality teaching environment by developing beliefs, attitudes, and traditions that enhance the baseball and softball experience at all levels. · What makes a great D-BAT Teammate? An individual that is... · Passionate about sports and mak ...
-
Customer Experience Associate
1 week ago
Ephemeral Tattoo Atlanta, United States**Customer Experience Associate - Atlanta** · at Ephemeral Atlanta, GA To help achieve our vision, w e are looking for a dynamic Studio Customer Experience Associate to join our newest studio in Atlanta, GA. This role will deliver world class service to all of our clients while ...
-
Guest Experience Associate
1 week ago
teamworkonline Atlanta, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Guest Experience Associate
6 days ago
D-BAT Atlanta Atlanta, United StatesAt D-BAT, our main goal is to provide a quality teaching environment by developing beliefs, attitudes, and traditions that enhance the baseball and softball experience at all levels. · What makes a great D-BAT Teammate? An individual that is... · Passionate about sports and makin ...
-
Guest Experience Associate
6 days ago
TOCA Football Atlanta, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Member Experience Associate
1 week ago
Marcus Jewish Community Center Of Atl Atlanta, United StatesJob Description · Job DescriptionMember Experience Associate · 10 – 25 hours/week – potential nights and weekends · At the Marcus Jewish Community Center of Atlanta (MJCCA) we take pride in being a thriving, dynamic, and ever-evolving organization dedicated to serving over 60,000 ...
-
Guest Experience Associate
1 week ago
teamworkonline Suwanee, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Associate Director of Customer Experience
1 week ago
GreyOrange Atlanta, United StatesWHY GO WITH GREYORANGE? · At GreyOrange, we develop leading-edge fulfilment technology that gets the right product to the right place at the right time. In today's age of immediacy, where customers expect to receive their order right away, retailers must take a completely new app ...
-
Summer Member Experience Associate
1 week ago
Marcus Jewish Community Center Of Atl Atlanta, United StatesJob Description · Job DescriptionSummer Member Experience Associate (May 2024 – September 2024) · 10 – 25 hours/week – potential nights and weekends · Join us for a sun-soaked summer of fun at the MJCCA's exciting new outdoor Aquatics Center We're looking for enthusiastic individ ...
-
Associate Director of Customer Experience
6 days ago
GreyOrange Atlanta, United StatesWHY GO WITH GREYORANGE? · Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. · At GreyOrange, we develop leading-edge fulfilment technology that gets the right product to the right place at the right time. I ...
-
Associate Director of Customer Experience
1 week ago
GreyOrange Atlanta, United StatesWHY GO WITH GREYORANGE? · At GreyOrange, we develop leading-edge fulfilment technology that gets the right product to the right place at the right time. In todays age of immediacy, where customers expect to receive their order right away, retailers must take a completely new app ...
-
Store Cleaning Associate
1 week ago
HomeGoods Snellville, United StatesDiscovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Home ...
-
Spa Associate Sales Experience REQUIRED
1 week ago
Hand & Stone - Decatur Decatur, United StatesJob Description · Job DescriptionHand and Stone is seeking A RELIABLE, POSITIVE, UPBEAT, ENTHUSIASTIC, MOTIVATED and SALES-DRIVEN Spa Associate who is also a team player. You are a critical link in ensuring that our clients' experience in our spa in bustling North Decatur is noth ...
-
DiVentures Alpharetta, United StatesDiventures, the owner of SeaVentures and the nation's fastest growing swim and scuba center with locations across six states, is seeking a sales associate. In this role, you'll work with the Store Manager to help efficiently run the store's day-to-day operation and maximize profi ...
Guest Experience Associate - Loganville, United States - Toca
Description
At TOCA, we are passionate about people and the power of sport.We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play.
Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way.
Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels.
Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Job Highlights:
Reports To:
General Manager
Location:
Loganville, GA
Compensation :
Competitive hourly pay with internal growth opportunities
Position Overview:
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as an Experience Associate.
As an Experience Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility.
This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile.Whether it's assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests.
Role Scope & Responsibilities:
Guest Experience Excellence:
Greet guests warmly and ensure their needs are met promptly and courteously.
Assist guests with inquiries and provide information about our programs and services.
Foster a positive and inclusive environment, ensuring all guests feel valued and respected.
Handle guest feedback, concerns, and complaints in a professional and emphatic manner.
Operational Excellence:
Monitor facility cleanliness and presentation, ensuring that all areas are well-maintained and meet high standards.
Assist in guest scheduling, reservations, enrollments, and events.
Respond to phone calls, voicemails, and emails in a timely and professional manner.
Partner with center leadership on tracking inventory and supplies.
Collaborate with other departments to ensure timely and accurate service delivery.
Conduct daily facility walks and execute opening and closing checklists.
Problem Solving:
Address any guest issues or concerns promptly and professionally, striving to exceed expectations.
Collaborate with teammates and leadership to resolve any issues and ensure guest satisfaction.
Communication:
Work cooperatively with other teammates to ensure a smooth and enjoyable guest experience.
Relay relevant information to the leadership team, including feedback from guests and teammates.
Able to communicate TOCA programming information to guests with knowledge and accuracy.
Administrative Duties:
Manage guest registration, waivers, and inquiries for services and events.
Assist in tracking attendance, collecting fees, and processing payments.
Prepare reports related to guest participation, feedback, and facility utilization as required.
Training and Development:
Participate in ongoing sessions and meetings to stay updated on product knowledge, policies, and procedures.
TOCA Culture:
Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.
Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.
Qualifications & Experience:
High school diploma or equivalent.
Previous customer service, hospitality, or guest relations experience.
Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.
Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values.
Problem-solving skills and the ability to remain calm under pressure.
Proficiency in basic computer applications (Google Suite, scheduling softwares, etc.).
Flexibility to work evenings, weekends, and holidays.
Ability to kneel, bend, reach, climb, and stand for long durations of time.
Ability to move and lift equipment and supplies of 30+ pounds.
Benefits :
Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.
Positive and supportive team culture that values continuous improvement and excellence.
TOCA Football, Inc.
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Powered by JazzHR
