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    Summer Member Experience Associate - Atlanta, United States - Marcus Jewish Community Center Of Atl

    Marcus Jewish Community Center Of Atl
    Marcus Jewish Community Center Of Atl Atlanta, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Summer Member Experience Associate (May 2024 – September 2024)

    10 – 25 hours/week – potential nights and weekends

    Join us for a sun-soaked summer of fun at the MJCCA's exciting new outdoor Aquatics Center We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into a world of fun while delivering top-notch service to our members and guests.

    Responsibilities:

    • Greet guests with a warm smile and a friendly hello as they arrive and leave.
    • Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you
    • Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs.
    • Build lasting relationships with our regulars, going the extra mile with handwritten thank-you notes and personalized follow-ups.
    • Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.
    • Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer.

    Qualifications:

    • Excellent interpersonal skills to make each interaction memorable and helpful.
    • Proficency with Microsoft Office applications and a willingness to learn new systems.
    • Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail.
    • Strong conflict resolution skills.
    • A willingness to take on new challenges with a splash of enthusiasm
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