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Cranston

    Front Desk Medical Receptionist - Cranston, United States - Goconfluent

    Goconfluent
    Goconfluent Cranston, United States

    2 days ago

    Default job background
    Part time
    Description

    ** Front Desk Medical Receptionist | Part Time**

    **Job Category****:** Office **Requisition Number****:** FRONT03751 Showing 1 location **Job Details**

    **Description**

    Our culture of clinical excellence and AMAZING customer service is truly one of a kind. We take great pride in making a difference in our patients' lives and having fun while doing so.

    **Position Summary:**

    Interface with patients/customers prior to, during and after appointments. Develop and maintain customer relations. Coordinate with various staff within Pappas | OPT to ensure patient/customer requests are handled appropriately and in a timely manner.

    **Duties and Responsibilites:**

    Create positive first impressions with all patients/customers.

    Display outstanding service to all internal and external customers

    Schedule patient appointments using established systems.

    Perform data entry of protected health information.

    Collect and document patient payments.

    Operate multi-line phone system.

    Fax, mail and file medical records and other sensitive documents.

    Prepare bank deposits.

    Post and extract daily charges.

    Verify patient insurance benefits and obtain pre-certifications.

    Communicate effectively with clinic and billing staff regarding patient matters.

    Communicate effectively with referring providers and their office staff.

    Participate in educational activities and attend staff meetings.

    Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.

    Perform other work-related duties as assigned.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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