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Patient Service Representative - Boston, United States - nebhcareers
3 weeks ago
Description
Job Details **Patient Service Representative**
SHARE THIS AddThis Sharing Buttons **Category**: Administrative
**Department**: Office of Dr. Talmo
**Position Type:** Regular
**Shift:** Day Shift
**Hours Per Week:** Part time 24 hours per week
**FT/PT/PD:** Regular
**Location:** New England Baptist Hospital, 125 Parker Hill Ave, Boston, MA 02120
**Essential Functions**
Provide medical office front desk support to Surgical practice
Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record.
Schedule appointments, ancillary testing and surgery
Request prior authorizations for medical procedures/diagnostic exams and surgery.
Refer medical questions to appropriate sources (Physician, Manager, or Director. Prepare end of day cash/copay reports.
Submit billing to our billing vendor with appropriate supporting documentation
Respond to billing companies requests for documentation or clarification of charges.
Participate in special projects as identified by the Physician, Manager or Director
Requirements:
High School Diploma or equivalent
Proficiency with computers and medical terminology preferred
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