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Waxing Salon Front Desk Receptionist - Denver, United States - Waxing the City
Description
SUMMARY:
Waxing the City in - Lodo is looking to hire a superstar Studio Coordinator that is passionate about client service, is a great teammate, and likes to have fun We pay well, offer benefits (free waxing), and have a great culture If youre interested in the beauty industry, client service, and want growth opportunities, wed love to talk to you
Hours: [Part-time, hours/week]
Location: 1664 Market Street Denver, CO
Compensation: $15 /hour to start (depending on experience), and we give lots of quick raises for high performers
Waxing the City offers facial and body waxing services for both men and women. Were the best at what we do, and pride ourselves on delivering the best possible client experience for our clients, while having a lot of fun doing it
JOB DESCRIPTION AND RESPONSIBILITIES:
The Studio Coordinator is the quarterback of the studio. That means helping clients check in/out, answering phones, becoming a ninja at our POS system, supporting our Cerologists, and making the studio hum, all while creating an environment of warmth and professionalism. This is a critical role within the studio
Here are some details of the job:
Open and close the studio
Greet clients when they arrive, make sure they feel comfortable, and answer any questions they have about services, products, and scheduling
Check clients in and out through our POS system
Answer phones and respond to subsequent inquiries and appointment bookings
Call clients to confirm and reschedule appointments as needed
Constant communication with our Cerologists about late clients, early clients, and other client issues
Develop knowledge of waxing services and products available to give useful advice to clients and to sell them products
Monitor and renew retail product inventory levels; ensure that front of studio (retail area) product displays are properly stocked, organized, and clean
Maintain a clean and professional environment, including daily cleaning checklists and other cleaning duties as needed
Support management with various operational tasks
OUR VALUES:
We pride ourselves not only on the quality of our service, but also our culture and our values. Every employee we hire must meet our values and exhibit these values in everything they do. Drum they are:
RESPECT: We communicate and act respectfully to help each other and provide the best possible experience for our clients
HONESTY: We always try to do the right thing by being honest and transparent, honoring our commitments, and owning our mistakes
POSITIVITY: We try to see the best in each other and in our clients each day, and to approach challenges with a positive attitude
EXCELLENCE: We strive to improve and be nothing short of amazing, wowing our clients and ourselves every day
MINIMUM QUALIFICATIONS:
Required:
High school degree or equivalent
Exceptional client service skills with a positive attitude
Super nice
Strong written and verbal skills
Ability to multi-task in a fast-paced environment
Strong teamwork skills
Detail-oriented
COMPENSATION AND BENEFITS:
Hourly rate: $15+ / hour (depending on experience), with quick raises for high performers
Health insurance for eligible employees
Dental plan for eligible employees
Paid time off for eligible employees
Free waxing
40% off all retail products
**Apply for Waxing Salon Front Desk Receptionist (Denver - Lodo)**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
