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    Front Desk Receptionist - Denver, United States - 5 Star Salt Caves Inc

    5 Star Salt Caves Inc
    5 Star Salt Caves Inc Denver, United States

    3 days ago

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    Description

    Front Desk Receptionist

    Job Type Full-time Description Our Front Desk Receptionist is passionate about **alternative and complementary health**about a world where people feel they are in control of their wellbeing and are supported in becoming their best self. As a Front Desk Receptionist, **you love giving to people** and you get satisfaction from seeing how what you gave affected them for the better. You believe love and care is an **action and not just an emotion**, and you know that often it takes discipline and effort to give love and care to others. You therefore appreciate an environment that provides a structure that allows you to perform in an optimal way and you love learning to use new tools to improve what you are doing. **You have an open, welcoming personality**; you **thrive when things get challenging**; as our Front Desk Receptionist, you are organized and can manage and prioritize multiple tasks under pressure.

    **Our spa in Denver has served well over 15,000 customers**. Spa customers love our services and their benefits, but even more so, love the feeling of our place, which we know has much to do with how they are treated by our staff. 5 Star Salt Caves has become an attraction in the Denver area, and we want to build upon that. Check us out at

    **Some of the tasks you will be performing:**

    **Booking & Scheduling**

    Answer phones

    Check voicemail, email, messages

    Book appointments using our online booking system

    Explain our services to customers

    Up-sell session blocks, packages, memberships

    Communicate with therapists to make sure their schedule is accurate

    **Spa Operations:**

    Open and close spa at beginning & end of day

    Welcome customers and check them in for their services

    Take payments and check customers out after their services

    Coordinate the flow of services, so everything happens on time

    Occasionally bring people into services to back up Spa Associates

    Help sell products in the store

    Make sure retail space is fully stocked

    File intake forms and other administrative work

    Help manager to keep operations flowing smoothly

    Reconcile register and credit card receipts at end of day

    Requirements **Job Requirements for Front Desk Receptionist:**

    A friendly and welcoming personality

    Experience in any of these areas: customer service, retail, spa, health and wellness or hospitality industry

    **Our Front Desk Receptionist is:**

    Motivated to help people and inspired to change lives

    Excited about health and wellness and self-care

    Friendly attitude

    Good communicator, especially over the phone

    Detail-oriented

    Organized and self-motivated

    Able to juggle multiple tasks, while staying organized

    Results-driven

    Conscientious, reliable and punctual

    **Available to work on weekends (Sat, Sun)**

    Salary Description $18/hour (+some tips)

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